Privacy Policy

In compliance with the General Data Protection Regulation (GDPR), we highly recommend that you read the Pet Professional Guild’s (PPG) data privacy policies.

The Pet Professional Guild makes every reasonable effort to protect your privacy when you are using our websites. As a member of PPG, or as a subscribed contact to PPG, you have requested and consented to receiving emails and membership information from PPG.

PPG uses a WordPress hosting platform to administer and manage our membership. We do not outsource any of our communication to other companies or communication platforms, nor do we ever share membership lists, email contact information, or any other membership or subscription information provided when you join or subscribe.

Emails

At any time, you can log in to your account with The Pet Professional Guild to edit your member profile to include how and which emails you receive from us. To safeguard your information, we advise you choose a secure password and update it regularly. If we ever use a third-party mail platform to communicate with you, it will be sent from our main PPG email address, so you can easily identify the sender, and you will have the option to immediately unsubscribe or confirm your opt-in preference.

Website  

Like most website operators, the Pet Professional Guild collects Non-Personally Identifiable Information (NPII) that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose in collecting NPII is to better understand how our site visitors use the website, where they are referred from and how long they stay on the site.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on our website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us, and to update you on membership news. We will not share your information with any third party outside of our organization other than as necessary to fulfill your personal request, e.g., to ship an order. Unless you ask us not to, we may contact you via email to tell you about specials, new products or services, or changes to this privacy policy.

Membership and Profile Data

As members of PPG, or as a subscribed contact, you can rectify any of your previously submitted personal data, at any time, by logging into your account and editing your profile. You also have full access to change and edit your profile security details which determine which of your submitted information is shown in the public membership directory.

Surveys & Contests

From time to time, PPG may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of PPG’s website.

Policy Changes

As PPG may make minor changes to its Privacy Policy, we encourage visitors to check this page for any updates regularly.