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Get A Successful Start—Today and Every Day


By Veronica Boutelle As small business owners we live with never-ending to-do lists and a constant frustration that there aren’t more hours in the day. While we can’t do anything about that last complaint, it turns out that how we use the first hour of each day can significantly improve the productivity of the rest. Many successful people and “success gurus” have weighed in on how to use that first hour. While there’s no consensus about the one best way to start the workday, there are several strategies to experiment… Continued


Pet Guardians Need Help Finding Professionals


As a professional dog trainer taking behavioral cases I see how confusing it can be for pet owners to know what sort of help they need and where to find it. Lack of regulation and transparency in the industry can lead pet guardians into pitfalls. This happened to a client whose dog was fearful of other dogs during leash walks. He would bark and lunge, but then retreat. The owner sought help from a trainer who took her dog into his care for several days. The trainer called her a… Continued


The Unintended Consequences of Shock


(Confidentiality Notice: Names in this blog have been changed to protect privacy, but the facts remain unchanged. Photographs have been used with written consent.) Betsy is a kind person who contacted a shelter in June of 2016 to help find a nice family dog to share her life with through adoption. She learned of Zelda, a female one year old mixed breed.  Zelda’s online biography suggested she was “fine” with other dogs and was “friendly” with people, but jumped on them “to say hello.” Little was known about Zelda except… Continued


What’s a Functional Assessment in Dog Training? (And Why You Should Care)


A lot of dog training advice you get on the Internet won’t help. Pretty strange comment coming from a dog blogger who frequently writes about training, right? But even if people recommend a humane, positive reinforcement-based approach, something is missing that can’t be done in a typical online discussion. That’s the functional assessment. A functional assessment, or functional behavioral assessment, is a method from the field of applied behavior analysis (ABA). It consists of identifying the functions of a problem behavior through observation and analysis, then making a plan to… Continued


Thunderphobia in Dogs


Thunderphobia is the fear of thunderstorms and it can be severe enough to make a dog’s life miserable.  It may be more common than you know. At least 20% of dogs suffer noise phobias including thunderphobia, according to ethologist Dr. Karolina Westlund, Ph.D.  There are about 80,000,000 dogs in the United States and if 20% suffer thunderphobia the scale of the problem is enormous. It may be even greater, as Zazie Todd, Ph.D. wrote in Companion Animal Psychology in 2013. “Dogs that responded badly to fireworks tended to also react to… Continued


Does Your Training Language Potentially Compromise Your Credibility With the Medical Community?


The words we choose to use in our training and behavior change sessions and written client plans impact the way we are perceived. Our words Impact our credibility and thus our ability to work alongside our peers and our industry partners, particularly those who hold more senior credentials such as Board-Certified Behaviorists and Veterinarians. In any profession whether you are a presidential speech writer, a career orator or an individual service provider working with clients transferring skills and knowledge, words really do matter. The nomenclature we choose to use matters… Continued


An Open Letter to County Commissioners re: Consumer Transparency – the Methods Used in Animal Training, Care and Management Will Protect Pets, Their Owners, Local Residents and the Public at Large


By Susan Nilson and Niki Tudge Introduction: The Importance of Transparency between Clients and Service Providers Frieden (2013) states that: “Free and open information empowers people to make informed choices and reduces the likelihood that misinformation or hidden information will endanger health.” It is not unusual and, in many cases, is mandated, that providers and manufacturers of potentially dangerous services and products place warnings on said products, thus providing transparent details to the end user regarding any risk from use.  Tobacco, alcohol, gardening equipment, power tools, and even some children’s toys… Continued


Why Become Credentialed?


Louise Stapleton-Frappell B.A. Hons. PCT-A. CAP3. CTDI. DN-FSG1. DN-CPCT2 – Wow that’s a lot of letters and I recently added some more: PCBC-A! (Professional Canine Behavior Consultant – Accredited)  So why do I feel the need to continuously further my education in the field of force-free, rewards based, science based dog training? I am sure that many of you are already aware that the field of dog training is as yet an unregulated industry. Whether you live in the USA, the UK or elsewhere, you will probably be surrounded by people calling… Continued


An Open Letter To Pet Owners About The Pet Professional Guild’s Shock-Free Coalition


According to the American Pet Products Association (2017), 68 percent of Americans return home to a pet (or pets) each day.  An estimated 48 percent of US residents are dog owners while 38 percent share their home with a cat (or cats). In spite of this, for many people, more time is spent planning the family vacation than on bringing a pet into the home. Compounded by the fact that many of us not only work full time and raise children, we are also swamped with family commitments and countless… Continued


Professional Training and Pet Sitting


As a professional dog trainer and behavior consultant I developed a working relationship with hundreds of families over the years, and many pet owners have asked for my recommendation when they needed a pet sitter or dog walker. This often arose when there was a planned vacation, a wedding or an unplanned absence from home. Some folks did not want to board their pets and for others that simply was not an option, as many of my dog clients are anxious or fearful of strangers. It was always difficult to… Continued


Change Is Difficult – We Are Humans After All


As trainers we sometimes talk about owner compliance, or maybe more accurately – in some cases at least – the apparent lack of it. Part of our job as dog trainers is to find ways to motivate our clients to make changes to the lives of their dogs and often this means they also need to change the way they do things too. Change is hard and we humans need good reasons to initiate change, but nevertheless, to change the dog’s behavior, we need to change the owners’ behavior first. I… Continued


Putting More Tools in the Tool Kit


Recently I worked with an adolescent dog that I trained as a puppy. Like many adolescents he suddenly forgot several of his training skills and got stuck offering two behaviors in specific circumstances. When greeting people he climbed upon them with his fore paws, seeking attention. And to greet another dog (while on leash) he pulled hard and quickly became frustrated he could not reach them, barking and screeching while his owner strained to keep her footing. I have observed that when dogs enter adolescence they often develop annoying behaviors… Continued


Choke Collar Pathology


Recently I persuaded a local pet supply store owner to sell me all his choke collars (at cost) and refrain from restocking them, in return for recommendations for safe body harnesses such as Perfect Fit and Balance. He was persuaded by data I presented to him about the pathology of choke collars. “I never knew they hurt dogs, and only carried them because people asked for them.” I never knew either, years ago when I went to a trainer seeking help with my Labrador, Jake.  She told me to use… Continued


Electronic Containment System or Ambush Predator?


Much has been written about electronic shock (training) devices in their various forms. With all models a dog wears a collar fitted with an electronic device with two metal rods touching the neck of the dog, delivering electric shock. Delivery systems fall into three categories: 1) A person must press a button on a handheld remote control to initiate the shock; 2) The collar has a microphone to detect (barking) sound and trigger shock; 3) A buried wire emits a signal detected by the collar, triggering shock. I will address… Continued


Emotion or Reason: Influencing Clients!


Harvard psychiatrist, Helen Reiss, asks this pertinent question: “Don’t we all want to be seen, heard and have our needs responded to; that’s the essence of empathy”. Professor Reiss is referring to inter-human empathy within healthcare when she makes this statement but it applies across the species barrier.    If you think about it, the very core of work such as Marc Bekoff’s call to action in his book ‘The Animal Manifesto: Six Reasons To Expand Our Compassion Footprint’, Temple Grandin’s ‘Making Animals Happy’ and the entire work of Jane Goodall… Continued


Using C-BARQ as an Assessment Tool


I accept behavioral cases within my dog training practice when I have the necessary education and experience to help, and I refer cases beyond my ability to other professionals. Gathering as much information about the dog in question is important to know which is which. One tool I use is Canine Behavioral Assessment & Research Questionnaire (C-BARQ) which is “designed to provide dog owners and professionals with standardized evaluations of canine temperament and behavior.” C-BARQ was developed by Dr. James Serpell, Professor of Animal Welfare at the University of Pennsylvania,… Continued


Transparency in Training and Behavior


Those in the world of canine training and behavior know there is a wide gap between philosophy and methods employed by professionals, and even some rifts between professional organizations. It can be confusing for those of us in the field, and more so for pet owners who just want help. I have heard the founder of The Pet Professional Guild, Niki Tudge, speak passionately about the need for transparency as a consumer issue. Until I heard her say so I never thought of it that way. Now I am more… Continued


The Words We Use!


The more I work as a behavior consultant, the more I realize how much we are all influenced by both the opinions and attitudes of those around us and, possibly more importantly, how the words we, and other people, use. One of the challenges for equine behavior consultants is the problem of stereotypical behavior. For those of you aren’t horse professionals; stereotypies in horses most commonly occur in the stable although occasionally this can be transferred into the field environment.  The behaviors most prevalent (although there are others) are windsucking, where the… Continued


Countering The Aversive


Some pet dog trainers that are either using aversive methods or some that call themselves “balanced”, and use a combination of both aversive approaches and food rewards, may carry the notion that positive reward based trainers are against them personally, or that are looking to have them stop training dogs. While I can only speak for myself, it is not personal at all. What it boils down to for me, and many others, is the potential fallouts of using shock or choke, and/or physically reprimanding a dog that has me and… Continued


Proper Education, Not Faulty Legislation For Pet Dog Trainers


The profession of companion, or “pet” dog training is one that requires little more than the willingness to do it and promote oneself. There is no licensing required. Let me state right up front that given the appalling lack of education and the major divisions among pet dog trainers, there cannot be proper legitimate licensing that will give consumers more assurances of quality when they choose to hire someone. It is for these reasons and a few others that I am against the licensing of any pet dog trainers in… Continued


Practice? Liszt or Chopsticks


Years ago in another life I was a music teacher. In addition to class music lessons for many years, I also taught the piano and the flute. What’s this got do do with dogs, you might ask. My pupils’ results showed I was quite a good music teacher. Being a piano teacher in the exam system was actually more about motivating my pupils to practice than anything else. I could have been a rubbish piano player myself and created great performers. I could on the other hand have been a concert pianist unable to teach… Continued


Laughter and Learning at the PPGBI Mini-Summit


The PPGBI Mini Educational Summit, which took place in early September at the Leeds Mercure Parkway hotel in Yorkshire, England, was a roaring success. Much fun was had on the first night as the attendees started to gather, register and receive some PPG Swag.  Everyone then got to know each other over a welcome drink in the bar. This was followed by a weekend packed full of fun, educational learning and networking. PPG President, Niki Tudge, opened the Summit with a welcome address to the attendees and also presented several,… Continued


Taking the Pulse of Dog Training


As a professional (force-free) dog trainer I am always looking for help from researchers who investigate canine cognition and behavior, to glean new information and ways to apply knowledge gained from science. Since you are reading this I suspect you do the same. Sometimes the little things make a big difference, such as how a person approaches a dog. Recently I worked with clients who reported their adolescent Mastiff was calm all day while the wife remained home with the dog. When the husband returned from a long work day… Continued


Not Just a Trainer


By Veronica Boutelle MA Ed, CTC It’s funny sometimes the things you find yourself doing. I imagine doctors don’t anticipate spending half their lives wrangling with insurance companies when they first imagine what it would be like to help people be well. Most real estate agents probably don’t understand up front how much of their lives will revolve around filling out complicated contracts— they just want to show houses and match people with the right homes. And dog trainers— well, we just want to train dogs and improve the bond… Continued


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