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Business Webinars

Recorded Business Webinars

  • Integrating Your Services With The Veterinary Community by Sherrie Yuschak

    • Sunday, January 01, 2012
    • 1:00 PM (CST)
    • Wednesday, January 30, 2019
    • 2:00 PM (CST)
    • Recorded Member Webinar
    Register



    With  Sherrie Yuschak, RVT, VTS

    CEU

     CPDT 0.5 CEU, IAABC 0.5 CEU. KPA 0.5 CEU

    Join Sherrie for this informative and educational webinar about how you can further your efforts to integrate your services with your local Veterinarian community.

    Sherrie presented the very first FREE webinar for PPG members in 2012.




    Learning Objectives
    1. Learn how to integrate your services with your local Veterinarian community
    2. Learn what and what not to do to improve your professional relationship with your local Veterinarian community
    About Sherrie Yuschak

    Sherrie Yuschak is the Owner-Operator of Better Behavior Solutions, LLC, an animal behavior consulting company dedicated to educating and assisting veterinary professionals regarding the incorporation of behavior health into the standard of veterinary care.  Public education, dog bite prevention and preserving the human-animal bond are other areas of Sherrie’s focus and she is a licensed Dogs and Storks and Dog and Baby Connection Presenter. 

    Professional service and memberships include:  President- Elect (2011-2012) and Public Relations Chair of the Society of Veterinary Behavior Technicians, Behavior Boards Moderator for the Veterinary Support Personnel Network, Exam Committee member for the Academy of Veterinary Behavior Technicians, Full Member of both the Pet Professionals Guild and the Association of Pet Dog Trainers as well as membership in multiple state and national Technician Associations.

    Sherrie has been a small animal Registered Veterinary Technician for 15 years and earned her Specialist in Behavior title in 2010. This title recognizes her over 4,ooo documented hours of behavior experience and over 60 hours of continuing education.  Sherrie gained her knowledge and skills while performing behavior modification and client education during patient behavior consults in tandem with several veterinarians.  Sherrie also created and taught puppy social and training classes and kitten social classes at a veterinary hospital for 5 years. Additional dog training experience was attained while teaching group and semi-private clicker training classes for beginner through advanced dogs and clients at a dog training facility.

    Education is key and Sherrie strives to always continue learning and promoting healthy communication in an effort to maximize the quality of life for humans and animals alike.



    Show details

  • Facebook Pages. Learn How To Build Your Business Page with Robert King

    • Saturday, March 30, 2013
    • 12:00 PM (CDT)
    • Thursday, January 31, 2019
    • 1:00 PM (CST)
    • Recorded Webinar
    Register

    Presented b Robert King

    CEUs: PPAB 2, IAABC 2, CCPDT 2, KPA 2
    Join Robert King for a very straight-forward and basic course in how to build and manage your Facebook business page. 
    Each attendee receives a "how to handout" on completion of the webinar.

    Social media can be beneficial, but not without proper effort and understanding. This webinar will guide business owners through how to set-up a business specific Facebook page and it will provide tips and insights into successfully maintaining and managing the page so it is a beneficial part of your marketing program. There will be discussions on the benefits of a business specific Facebook page (compared to a personal account) and a step-by-step guide on how to start the Facebook page, manage the content and track its effectiveness. Robert  will also offer general tips on how to successfully maintain the page.

    This will be a very straight-forward and basic course in Facebook. "Stay Tuned" more advanced programs to follow!

     Learning Objectives:

    After taking this course you will be able to:

    1. Set-up your Facebook page

    2. Track the effects of your social media interactions

    3. Understanding how to properly maintain and interact with your followers

    4. Understand what and how social media can generate business for you

    About The Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.

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  • Learn How To Set up and Use Google Email (Gmail) For Small Businesses

    • Friday, May 10, 2013
    • 12:00 PM (CDT)
    • Tuesday, December 31, 2019
    • 12:00 PM (CST)
    • Recorded Webinar
    • 5 registrants
    Register

    Learn How To Set up and Use Google Email (Gmail) For Small Businesses

    Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Technology

    Join Robert King for this webinar on how to use Google. This is a two part series but each part can be viewed as a stand alone webinar.

    You will receive a full PDF document explaining the "How To" of everything Robert covers in this webinar


    Course Information

    Google almost has everything any small business owner ever could need, with very minor exceptions. This webinar will give a step-by-step and interactive walkthrough of setting up one or multiple Gmail accounts, how to set-up and properly manage a Google Calendar, how to maintain proper contacts for efficient business management, and how to handle a few subtle differences in managing multiple email accounts within Google. This will be the first part of a two part series of webinars on effectively using Google for business.

      Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a business specific Gmail account

    2. Set-up and effectively manage a Google Calendar

    3. Maintain proper contacts

    4. Manage multiple email accounts using Gmail


    About The Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.


    CEUs 

    CCPDT 1 CEUs

    IAABC

    KPA 1 CEUs

    Show details

  • Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Facebook pages

    • Friday, May 31, 2013
    • 12:00 PM
    • Tuesday, December 31, 2019
    • 1:00 PM
    • Recorded Webinar
    • Be the first
    Register

    Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Facebook pages

    CEUs

    IAABC 1 CEU

    CPDT 1 CEU

    KPA 1 CEU



    Learn Intermediate Facebook Businesses page Skills


    With Robert King



    Course Information

    This webinar is a follow-up to the popular Facebook’s basics that will delve more in depth to the full functionality of Facebook. The main focus will be on Facebook analytics and how to understand what the information actually is trying to provide. There will also be discussion on some beneficial Facebook add-ons that can add to the Facebook experience for both customers and managers. Lastly, there will be a discussion on possible avenues for Facebook marketing campaigns based on the Facebook analytics data.

    Learning Objectives:

    After taking this course you will be able to:

    1. Understand Facebook Analytics

    2. Have an overview of some beneficial Facebook add-ons that can add to a business

    3. Be able to set up a guide for future Facebook marketing campaigns


    About The Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.






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  • Learn About Google +, Google Analytics and Much More. Use This Great Technology To Enhance Your Business

    • Saturday, June 01, 2013
    • 12:00 PM
    • Tuesday, December 31, 2019
    • 1:00 PM
    • Recorded Webinar
    Register

    Learn About Google +, Google Analytics and Much More. Use This Great Technology To Enhance Your Business

    Presented by Robert King

    CEUs


    IAABC 1 CEU
    CCPDT 1 CEU
    KPA 1 CEU

     


    Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Technology. This webinar can we watched individually or part of a two part series

    Join Robert King for this second webinar in a two part Google series. f you cannot attend the live event, then sign up and within 48 hours of the event being completed you will receive a link to the recording and a PDF copy of the "how to"


    Course Information

    Google almost has everything any small business owner ever could need, with very minor exceptions. This webinar is the second of a two part series on using Google for business. The focus will be on creating and maintaining a G+ account, maintaining background applications including the cloud storage Google Drive and the online collaboration document Google Docs (a part of Drive). There will also be a brief look at Google Analytics.

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a business specific G+ account

    2. Maintain background applications including Google docs and Google Drive

    3. A basic look at Google Analytics


    About The Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.





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  • A Social Media Overview - Twitter, LinkedIn and Pinterest. Presented by Robert King

    • Saturday, June 08, 2013
    • 12:00 PM (CDT)
    • Saturday, June 08, 2019
    • 12:00 PM (CDT)
    • Recorded Webinar
    Register

    Presented by Robert King

    CEUs: PPAB 1, IAABC 1, KPA 1, CCPDT 1 

    Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Technology

    This webinar is an overview of several popular social platforms that will provide the attendee with an overview of each individual platforms creation, benefits and drawbacks for businesses. There will be step-by-step instructions on how to properly set-up accounts on all platforms with discussion on each platform’s unique benefits and drawbacks for general businesses as well as general guidelines for utilizing social media for individual situations.

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a Twitter, Linkedin and Pintrest account

    2. How to properly maintain each platform

    3. Understand the benefits and drawbacks of each platform

    About Your Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.

    Show details

  • Build and Strengthen Your Own Personal Effectiveness Presented by Niki Tudge

    • Saturday, July 06, 2013
    • 12:00 PM (CDT)
    • Monday, July 06, 2020
    • 12:30 PM (CDT)
    • Recorded Webinar
    • 200 registrants
    Register

     Build and Strengthen Your Own Personal Effectiveness 

    Presented by Niki Tudge


    There are many ways to improve your personal effectiveness.  Whether you are in a management position or not this presentation will encourage you to reappraise your outlook, challenge your assumptions and consider if even the things you do well could be improved by developing a better self awareness and a strategic approach to your own self development. 


    Learning Objectives: A journey into self awareness and personal development.

    • Become conscious that you lack a skill
    • Determine what you want to develop
    • The "Five Dimensions of Self"
    • Understand your strengths and your personal weaknesses
    • Understand what motivates you, to help you find personal and professional success
    • Gain an understanding into your personality, attitudes and behaviors.
    • Evaluate your emotional intelligence and identify areas for personal development

    Aout The Presenter

    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 


    Qualifications

    • Business Degrees Oxford  University, England.
    • Six Sigma Certified Black Belt
    • CPDT-KA
    • AABP – Professional Dog Trainer
    • AABP – Professional Dog Behavior Consultant
    • Dip, ABT. Diploma. Animal Behavior Technology
    • Dip, CBST. Diploma Canine Behavior Science and Technology
    • PCSA, CPCT CAPCT
    • Facilitation Certificate - Acuity Institute
    • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
    • Six Sigma Lean Project Management

    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild




    CEU's

    CPDT 1 CEU

    IAABC 1 CEU

    KPA 1 CEU
    Show details

  • Sales Skills For The Dog Trainer by John Visconti

    • Friday, July 12, 2013
    • 8:00 PM (CDT)
    • Saturday, November 30, 2019
    • 8:00 PM (CST)
    • Recorded Webinar
    Register

    With John Visconti

    CEU, CPDT 1, IAABC 1, KPA 1



    You've worked hard to acquire your skill set as a dog trainer. If you're anything like the dozens of trainers I have met, you've spent thousands of dollars on school tuition, books, seminars, DVDs, equipment, incorporation, insurance, and more.

    Yet, if you're also like the dozens of trainers I have met, your business isn't performing anywhere near your expectations and needs. Additionally, the sales process is likely one that causes you discomfort; anxiety and frustration.

    The key to running a successful training business, though, is to first embrace your primary responsibility of proactive selling. The philosophy of "build it and they will come" is a one way ticket out of the field of dog training.

    Learning Objectives:

    • You'll be inspired to sell your services.
    • You'll stop feeling uncomfortable when informing customers about your pricing and asking them to pay for your services.
    • You'll be motivated to talk to prospects - yes, you'll actually be looking forward to incoming calls on your business phone.
    • Prospects will be thrilled that they are going to have the chance to work with you - so will their dogs.
    • You'll be able to have a positive impact on more owners and their dogs.
    • You'll make more money and have more fun while doing so.


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  • Fun Scent Games Level 1 Instructor Certification Program

    • Thursday, August 08, 2013
    • 1:00 PM (CDT)
    • Tuesday, December 31, 2019
    • 1:30 PM (CST)
    • Recorded Member Webinar
    • 104 registrants
    Register



    Approved Continuing Educational Units

    PPAB 5, CCPDT 4.5, IAABC 2


    Presented by Angelica Steinker


    Earn Your DN-FSG1  


    Dog’s have an amazing natural scenting ability.  Offering "Fun Scent Games" group classes will broaden your service offerings, help build client loyalty and support the needs of your pet owning community. Group classes  help dogs have fun, build confidence and burn lots of mental and physical energy. Learn all about canine olfaction and scent games, the what, how and why of operating a successful group class curriculum supported by your DogNostics faculty members.

    A 2-Hour webinar certification program covering;

    • Canine Olfaction history and scientific facts
    • The training environment, philosophy and methodology
    • Effects of air current
    • Scent contamination
    • Detection thresholds
    • ORN’s
    • Olfaction streamlines
    • Scent discrimination
    • Canine scent capability
    • Target odors and individual scents
    • Scent amounts & fringing
    • Appropriate training equipment & handling
    • How to play, building criteria and areas of reinforcement
    • Reading dogs during the "find"
    • Recommended course curriculum

    Program Certification

    1. Attend the webinar 

    2. Successful completion of an open-book on-line test 

    3. The submission of 6 short 30 second videos to demonstrate your mechanical competency in the key scent dog training skills


    Angelica Steinker, CAP2, CDBC, PDBC. 

    DogNostics Co-Founder & Faculty Member specializing in Dog Behavior Consulting, Dog Sports, Dog Aggression and Learning Theory.

    Angelica is a published author in the field of behavior and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level. Angelica sees agility and other dog sports are a barometer of a dog's life enabling her to assess the dog's quality of life and leveraging dog sport behaviors to make necessary shifts to ultimately bring more joy and fun to dog and owners lives. 

    She is on the steering committee of the Pet Professionals Guild  and a founding member of this cutting edge association for science-based trainers and animal professionals. Angelica is the Director of Training for the national licensing group The DogSmith.



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  • A collection of 5 Hours of Recorded Webinars To Help You Boost Your Business By Effectively Using Social Media

    • Friday, October 18, 2013
    • Friday, October 18, 2019
    • Recorded Member Webinar
    • 17 registrants
    Register

    A collection of 5 Hours of Recorded Webinars To Help You Boost Your Business By Effectively Using Social Media


    CEU's

    CPDT 5 CEU's, IAABC 5 CEU's, KPA 5 CEU's




    Facebook Part One


    Social media can be beneficial, but not without proper effort and understanding. This webinar will guide business owners through how to set-up a business specific Facebook page and it will provide tips and insights into successfully maintaining and managing the page so it is a beneficial part of your marketing program. There will be discussions on the benefits of a business specific Facebook page (compared to a personal account) and a step-by-step guide on how to start the Facebook page, manage the content and track its effectiveness. Robert  will also offer general tips on how to successfully maintain the page

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up your Facebook page

    2. Track the effects of your social media interactions

    3. Understanding how to properly maintain and interact with your followers

    4. Understand what and how social media can generate business for you

    Facebook Part Two

    This webinar is a follow-up to Part One. This webinar delves more in depth to the full functionality of Facebook. The main focus will be on Facebook analytics and how to understand what the information actually is trying to provide. There will also be discussion on some beneficial Facebook add-ons that can add to the Facebook experience for both customers and managers. Lastly, there will be a discussion on possible avenues for Facebook marketing campaigns based on the Facebook analytics data.

    Learning Objectives:

    After taking this course you will be able to:

    1. Understand Facebook Analytics

    2. Have an overview of some beneficial Facebook add-ons that can add to a business

    3. Be able to set up a guide for future Facebook marketing campaigns
    Google Part One

    Google almost has everything any small business owner ever could need, with very minor exceptions. This webinar will give a step-by-step and interactive walkthrough of setting up one or multiple Gmail accounts, how to set-up and properly manage a Google Calendar, how to maintain proper contacts for efficient business management, and how to handle a few subtle differences in managing multiple email accounts within Google. This will be the first part of a two part series of webinars on effectively using Google for business.

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a business specific Gmail account

    2. Set-up and effectively manage a Google Calendar

    3. Maintain proper contacts

    4. Manage multiple email accounts using Gmail

    Google Part Two

    Google almost has everything any small business owner ever could need, with very minor exceptions. This webinar is the second of a two part series on using Google for business. The focus will be on creating and maintaining a G+ account, maintaining background applications including the cloud storage Google Drive and the online collaboration document Google Docs (a part of Drive). There will also be a brief look at Google analytics.

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a business specific G+ account

    2. Maintain background applications including Google docs and Google Drive

    3. A basic look at Google Analytics

    A Social Media Overview of Pinterest, Twitter and Linkedin

    This webinar is an overview of several popular social platforms that will provide the attendee with an overview of each individual platforms creation, benefits and drawbacks for businesses. There will be step-by-step instructions on how to properly set-up accounts on all platforms with discussion on each platform’s unique benefits and drawbacks for general businesses as well as general guidelines for utilizing social media for individual situations.

    Learning Objectives:

    1. Set-up a Twitter, Linkedin and Pintrest account

    2. How to properly maintain each platform

    3. Understand the benefits and drawbacks of each platform



    Show details

  • Fun Basic Bookkeeping - Simply, Easy and Necessary with Niki Tudge

    • Wednesday, September 24, 2014
    • 5:00 PM (EDT)
    • Tuesday, September 24, 2019
    • 6:30 PM (EDT)
    • Recorded Webinar
    • 4 registrants
    Register


    Fun Basic Bookkeeping - Simply, Easy and Necessary 

    CEUs

    IAABC 1.5 CEUs
    CPDT 1.5 CEUs
    KPA 1.5 CEUs
    NADOI



    Join Niki Tudge for this 90 minute webinar on Bookkeeping. This is an essential webinar for all small business owners. Whether your income is $300,000 per year or $20,000 per year. Learn enough to speak intelligently with an accountant, provide clients with professional invoices and understand how your business is performing in real time.

    Each participant ALSO receives an extensive webinar workbook detailing all the topics covered. 
    A great reference tool for future use

    If This Is How Financial "stuff" Makes You Feel Then You Need to Attend This Webinar!

    Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! 

    Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping


    Workshop Objectives


    By the end of this webinar participants will be able to:

    • ·         Understand basic accounting terminology.

      ·         Identify the differences between the cash and accrual accounting methods.

      ·         Keep track of your business by becoming familiar with accounts payable and accounts receivable.

      ·         Use a journal and general ledger to document business financials.

      ·         Utilize the balance sheet.

      ·         Identify different types of financial statements.

      ·         Uncover the reasons for and actually create a budget.

      ·         Be familiar with internal and external auditing.


    About The Presenter


    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 



    Qualifications

    • Business Degrees Oxford  University, England.
    • Six Sigma Certified Black Belt
    • CPDT-KA
    • AABP – Professional Dog Trainer
    • AABP – Professional Dog Behavior Consultant
    • Dip, ABT. Diploma. Animal Behavior Technology
    • Dip, CBST. Diploma Canine Behavior Science and Technology
    • PCSA, CPCT CAPCT
    • Facilitation Certificate - Acuity Institute
    • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
    • Six Sigma Lean Project Management

    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild



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  • Improve Client Commitment & Compliance Through Effective Negotiation. Learn How To Get Clients & Employees On Board Your Programs! By Niki Tudge

    • Wednesday, October 01, 2014
    • 1:00 PM (EDT)
    • Thursday, October 01, 2020
    • 1:30 PM (EDT)
    • Record Webinar
    • 5 registrants
    Register

    Improve Client Commitment & Compliance Through Effective Negotiation.

    Learn How To Get Clients & Employees On Board Your Programs!

    Presented by Niki Tudge

    CEUs

    IAABC 1.5 CEUs
    CPDT 1.5 CEUs
    KPA 1.5 CEUs

    Join Niki Tudge for this 90 minute webinar.  

    You negotiate with clients on a daily basis, appointment times, homework assignments, training protocols and much more. Life is an ongoing negotiation!

    Through this webinar you will learn to negotiate on interests and not positions. You will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successfully negotiating with clients. 

    For example, have you ever:

    • Needed help building consensus with clients?
    • Had to facilitate a negotiation between pet owners?
    • Needed more client commitment to achieve your goals?
    • Decided where to eat with a group of friends?
    • Decided on chore assignments with your family?
    • Asked your boss for a raise?

    These are all situations that involve negotiating! This webinar  will you  an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

    Workshop Objectives

    1. Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
    2. Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
    3. Lay the groundwork for negotiation
    4. Identify what information to share and what to keep to yourself
    5. Understand basic bargaining techniques
    6. Apply strategies for identifying mutual gain
    7. Understand how to reach consensus and set the terms of agreement
    8. Deal with personal attacks and other difficult issues
    9. Use the negotiating process to solve everyday problems.

    About The Presenter









    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 

    Qualifications

    • Business Degrees Oxford Brookes University, England.
    • Six Sigma Certified Black Belt
    • CPDT-KA
    • AABP – Professional Dog Trainer
    • AABP – Professional Dog Behavior Consultant
    • Dip, ABT. Diploma. Animal Behavior Technology
    • Dip, CBST. Diploma Canine Behavior Science and Technology
    • PCSA, CPCT CAPCT
    • Facilitation Certificate - Acuity Institute
    • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
    • Six Sigma Lean Project Management

    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild




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  • Get Ready To Aim - Fire. Learn About Small Business Marketing for Pet Professionals Presented by Niki Tudge

    • Friday, October 17, 2014
    • 4:00 PM (EDT)
    • Saturday, October 17, 2020
    • 5:30 PM (EDT)
    • Recorded Webinar
    • 2 registrants
    Register

    Get Ready To Aim - Fire. Learn About Small Business Marketing for Pet Professionals

    Presented by Niki Tudge


    If you are not marketing your business you will not grow, and if you do not grow you cannot succeed

    Marketing is an essential element for every business. In some cases a lack of effective marketing can be that one missing piece of the puzzle. When that piece is put in place  the big picture is revealed.


    It is too easy to become confused or even intimidated about getting your product and  service out into the market place

    But, If you can learn the right strategies with the right tools, you can break into the marketing world without fear or hesitation. This 90 minute webinar is an introduction to marketing for your pet business.

     

    Workshop Objectives

    • Understand what is marketing and what is not marketing, Sales is not marketing
    •  Define YOUR market.
    •  Understand the common types of marketing
    •  Learn about the four P's
    •  Know the different types of marketing and the creative ways you can use them.
    •  Learn effective ways of communicating with your customer.
    •  Learn about the marketing fuel
    •  Understand  how to set marketing goals and strategies that are workable
    •  Recognize some of the common marketing mistakes small businesses make and how to avoid them.


    About The Presenter


    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 


    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild


    CEUs 

    IAABC 1.5 CEUs
    CPDT 1.5 CEUs
    KPA 1.5 CEUs
    NADOI

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  • Making Business Life Easier With Clients & Employees. Learn simple ways to manage conflict resolution - Presented by Niki Tudge

    • Thursday, December 04, 2014
    • 5:00 PM (EST)
    • Tuesday, December 31, 2019
    • 6:30 PM (EST)
    • Recorded Webinar
    • 5 registrants
    Register

    Presented by Niki Tudge

    CEUs 

    IAABC 1.5 , CPDT 1.5, KPA 1.5

    Wherever two or more people come together, there is the possibility of conflict. This conflict can be between you and your clients, employees and contractors or a business vendor. This webinar will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills including dealing with anger and using the Agreement Frame.

    Join Niki Tudge for this 90 minute  webinar on Conflict Resolution. 

    People often assume that conflict is always negative. This is not true! People are inherently different and conflict simply happens when those differences come to light. Viewing conflict in this way can help us maximize the possible positive outcomes of the problem at hand. Equipped with a conflict resolution process people can explore and understand those differences, and use them to interact in a more positive, productive way.


    Objectives

    • Understand what conflict and conflict resolution mean
    • Understand all six phases of the conflict resolution process
    • Understand the five main styles of conflict resolution
    • Be able to adapt the process for all types of conflicts
    • Be able to break out parts of the process and use those tools to prevent conflict
    • Be able to use basic communication tools, such as the agreement frame and open questions
    • Be able to use basic anger and stress management techniques

    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 


    Qualifications

    • Business Degrees Oxford  University, England.
    • Six Sigma Certified Black Belt
    • CPDT-KA
    • AABP – Professional Dog Trainer
    • AABP – Professional Dog Behavior Consultant
    • Dip, ABT. Diploma. Animal Behavior Technology
    • Dip, CBST. Diploma Canine Behavior Science and Technology
    • PCSA, CPCT CAPCT
    • Facilitation Certificate - Acuity Institute
    • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
    • Six Sigma Lean Project Management

    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild

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  • Tax Management Strategies - 10 Things You Can Do To Reduce Your Tax Liability - Presented by Marie Poliseno

    • Monday, December 08, 2014
    • 12:00 PM (EST)
    • Tuesday, December 31, 2019
    • 1:30 PM (EST)
    • Recorded Webinar
    • 23 registrants
    Register


    A free member webinar

    CEUs

    IAABC 1 CEU, CPDT 1 CEU, KPA 1 CEU

    Join Marie Poliseno for this  60 minute  webinar on Tax Management Strategies

    This webinar will provide participants with actionable steps they can take between now and year end to minimize or reduce their tax liability. 

    It is specifically designed for the pet professional business owner and is filled with practical examples on how each of these strategies can be applied to benefit them.


    Workshop Objectives


    By the end of this webinar participants will be able to:

    • Review deductible expenses and how they can change over time.Review tax advantaged transactions 
    • Review tax advantaged transactions 
    • Compare expenses to obtain maximum deductibility.

    About The Presenter


    Marie Poliseno is a licensed Certified Public Accountant (CPA), a Certified Professional Dog Trainer, Knowledge Assessed (CPDT-KA), and an honors graduate of the San Francisco SPCA Academy for Dog Trainers. She is a member of the American Institute of Certified Public Accountants, the Association of Professional Dog Trainers and a Full and Proud Member of the Pet Professional Guild.

    Marie has spent the past thirty years working in the financial services industry within both public accounting as well as investment banking arenas. In addition to her extensive experience in risk and financial management roles, Marie ran her own dog training business for many years in New Jersey.



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  • PowerPoint Intermediate Skills. Part Two of a Three Part Series with Niki Tudge

    • Monday, May 04, 2015
    • 12:00 PM (EDT)
    • Tuesday, May 04, 2021
    • 1:30 PM (EDT)
    • Recorded
    • 2 registrants
    Register


    with Niki Tudge

    ceu: IAABC 1.5 CEUs, CPDT 1.5 CEUs, KPA 1.5 CEUs, PPG 1.5 CEUs


    Please check out the Essential, recorded  (beginner)  PowerPoint Webinar as your first option. 


    Learn how to use the improved features of PowerPoint 2013. This webinar is designed to get into the advanced features of PowerPoint 2013. We will show you a practical way of learning with a hands-on and customizable approach. 

    PowerPoint 2013 is the world’s premier presentation software. With PowerPoint 2013 you are provided a new landing screen which makes launching and creating documents easier than previous versions. There is also an improved Presentation View with gives your presentations that extra focus. PowerPoint 2013 also has an improved user interface with an array of powerful tools to help you share your presentations through Skydrive!

    Webinar Objectives

    • Work with shapes, text boxes, and pictures
    • Use SmartArt
    • Use alignment guides, object order, and other advanced drawing tasks
    • Use tables
    • Work with audio and video
    • Use PowerPoint’s research tools
    • Use presenter view and notes
    • Use slide masters to create consistent slide elements
    • Perform additional types of presentation delivery

    About The Presenter

     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 

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  • Learn How to Plan and Execute Pet Industry Events in Your Local Area with Niki Tudge

    • Tuesday, September 15, 2015
    • 12:00 PM (EDT)
    • Tuesday, September 15, 2020
    • 1:30 PM (EDT)
    • Recorded Webinar
    • 4 registrants
    Register


    with Niki Tudge

    CEUs 

    PPAB 1.5, IAABC 1.5 , CPDT 1.5 , KPA 1.5  



    Deciding to attend a pet event or trade show can be a large investment in time and money. Preparation for the event is essential if you want to yield great results. 

    It’s better not to go to a trade show or pet event  than to go unprepared. Every person in your booth is an ambassador to your company and you need to  make sure they are prepared. 

    Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list. If you are attending a pet event and investing in a booth then you want to be sure you get a return on your investment. 

    Make sure you and your staff have the right tools to succeed  A successful trade show or pet event will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show and or attend pet events generate prospects for your business. 


    Webinar Objectives
    • Recognize effective ways of preparing for a trade show or pet event
    • Know the essential points to setting up a booth so it is attractive and effective as a marketing and sales tool
    • Know the Dos and Don’ts behaviors during the show
    • Acknowledge visitors and welcome them to your booth
    • Engage potential customers and work towards converting them from a prospect to a customer
    • Wrap up the trade show and all your customer leads


    About The Presenter

     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 




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  • Managing Your Own Website - Without Fear! with Tammy Coron

    • Wednesday, October 21, 2015
    • 2:00 PM (EDT)
    • Monday, October 21, 2019
    • 3:00 PM (EDT)
    • Recorded Webinar
    • 58 registrants
    Register


    Free Member Webinar

    presented by Tammy Coron

    CEUs - PPAB 1, IAABC 1, KPA 1, CPDT 1

    Have you ever wanted to learn how to develop your own website? Are you afraid of technology because you think it's too complicated? IF so then attend this webinar and let Tammy remove the fear and doubt from your mind. 

    Establishing an online presence is a must have in today's world of the web. Don't miss out on an opportunity because understanding technology may feel out of your  reach. It's time to take the mystery out of the web.

    Webinar Objectives

    • The importance of having a web presence
      • 24/7 availability
      • Access to more potential customers
      • A way to showcase your work
    • Why you should manage your own website
      • Save time and money
      • Learn a new skill
    • How to get started
      • Secure a domain name
      • Find a web hosting company
      • Pick the platform (WordPress? Joomla? Drupal?)
      • Plan your site
      • Add your content


    About The Presenter


    Tammy Coron is a writer, musician, artist, and software engineer. 

    As an independent creative professional, Tammy spends her time developing software, writing, illustrating, and reminding others that "The Impossible Just Takes A Little Longer" Tammy also hosts a podcast called Roundabout: Creative Chaos podcast].
    When Tammy is not earning a living she enjoys spending time on her farm in Tennessee with her husband, Bill, and their two boys, Travis and Jake.

    You can learn more about Tammy here 


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  • Learn All The Ways "Lunch & Learn" Sessions Can Help Grow Your Business! with Niki Tudge

    • Friday, February 05, 2016
    • 2:00 PM (EST)
    • Wednesday, February 05, 2020
    • 3:30 PM (EST)
    • Recorded Webinar
    • 8 registrants
    Register

    with Niki Tudge

    CEUs 

    PPAB 1.5, IAABC 1.5, CPDT 1.5, KPA 1.5



    Creating and holding Lunch and Learn sessions are a low cost way to either train and develop colleagues and employees or develop industry referral partners for your business. Imagine having veterinary staff, groomers, pet resort management and other referral prospects as  a captive audience giving you the opportunity to inform, update, engage, educate and influence them. 

    Lunch & Learn sessions are a great way  to introduce educational topics, new products, services or a simple demonstration of your skills. They are the perfect environment for a show and tell. 

    This Lunch and Learn webinar will give you some  quick and useful tool so you can add Lunch & Learn sessions to your marketing plan. Lunch & Learn sessions don't just have to be about an event they can be used for networking, sharing best practices and building collaboration across small businesses.



    Webinar Objectives

    • Understand what a lunch and learn session is and what they are not
    • Identify the endless possibilities for planning Lunch & Learn sessions
    • Understand the place Lunch & Learn sessions have in your marketing efforts
    • Know how to set up and break down a session
    • Understand the scope for Lunch & Learn sessions and how best to plan them
    • Be confident addressing difficult situations and people
    • Master Lunch & Learn best practices

    About The Presenter

    Before following her passion into her own pet business, Niki Tudge enjoyed a distinguished  career in  the hospitality industry holding executive positions all over the world.  This extensive experience managing luxury hotels serviced by hundreds of employees and management personnel provided her with incredibly broad knowledge in every facet of business. Niki’s formal education and over 20 years of practical management, leadership and employee development experience allows her a uniquely effective perspective on the right way to manage a successful business.

    Niki’s professional credentials include; AABP- Professional Dog Trainer, AABP- Professional Dog Behavior Consultant and she has earned diplomas in Animal Behavior Technology and Canine Behavior Science & Technology. Along with Niki’s business degrees from Oxford University she is also a certified Six Sigma Black Belt, a HCITB TS1, TS2 & TS3 certified people trainer and a certified Facilitator and Project Manager.

    As the founder and President of The Pet Professional Guild, DogNostics eLearning and The DogSmith, Niki has substantial leadership experience in the pet industry. She has also recently become the President of Doggone Safe, a non-profit educational organization. Niki has published numerous articles on dog training and dog behavior and her pet dog training businesses have been featured in many publications including The New York Times. Niki is also the author of People Training Skills for Pet Professionals – Your essential guide to engaging, educating and empowering your human clients

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  • Get Up and Running with QuickBooks – Your QB Quick Start Guide presented by Rick Ingram

    • Wednesday, July 13, 2016
    • 2:00 PM (EDT)
    • Monday, July 13, 2020
    • 3:00 PM (EDT)
    • Recorded Webinar
    • 1 registrant
    Register



    presented by Rick Ingram

    CEUs

    PPAB 1


    Join Rick Ingram for a one-hour webinar on the basics of getting started with QuickBooks for Windows. Rick will review setting up and getting started with this essential bookkeeping system.
    Keeping accurate books are essential for small businesses and impact not only your financial systems but also your branding and your service delivery because:
    • Clients need to receive accurate, understandable invoices.
    • Vendor bill's need to be accurately tracked and paid.
    • Financial processes are a statement of your organization's effectiveness and professionalism.
    • Your business decisions need to be made based on accurate financial information.
    No more shoe box accounting. By learning some simple skills, you will better understand your company's operations, save money in bookkeeping fees, facilitate a more expedited tax return process and increase your company’s effectiveness.

    Webinar Objectives

    • Why it is essential to use a bookkeeping software system
    • Which is best for you, online versus desktop
    • Setting up your company
    • Understanding the chart of accounts and how to set them up
    • Learn how to set up your services and items
    • Generate professional estimates and invoices
    • How to deposit money into your bank account from the Quick books dashboard

    About The Presenter

    Rick Ingram is a PPG Board Member and has been involved in running small businesses since 2006.
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  • Maintaining Quality Control As Your Business Grows with Brittany Alwerud

    • Wednesday, September 14, 2016
    • (EDT)
    • Saturday, September 14, 2019
    • (EDT)
    • Recorded Webinar
    • Be the first
    Register


    Presented by Brittany Alwerud

    CEUs 1 PPAB, 1 IAABC, 1 CCPDT


    For business owners who have team members that work in the field, (dog walkers, pet sitting, dog training, etc.) maintaining quality control over the team and quality of service that your business provides becomes tricky when your business is growing fast. My webinar will offer insight, experience, and techniques that allow these business owners to still maintain quality control when they aren't there.

    They will learn how to implement the necessary structures and processes that will serve to be a strong foundation for there business to grow on, and how to set up their team for success    .

    Webinar Objectives

    • Taking the leap from a one-man-band to creating a team you can trust
    • Employees vs. Contractors
    • How to find quality hires
    • Welcoming your new staff member to the company
    • Putting systems and processes in place for quality control
    • Performance Reviews

    About The Presenter

    Brittany began her dog walking business while she was attending UCSD. Before she knew it, she was walking 30 dogs/day. The last thing she wanted to do was work on the schedule, create invoices, and get back to customer requests. She felt like she was stuck on a hamster wheel of the daily grind.

    Brittany was on a search for years trying to find the right software solution. It was exhausting to come up empty handed. So, Brittany decided to set out and create a software that was a simple-to-use mobile business platform, Handlr.

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  • Inbound Marketing for Non-Marketers with Sam Mallikarjunan

    • Tuesday, September 27, 2016
    • 1:00 PM (EDT)
    • Sunday, September 27, 2020
    • 2:00 PM (EDT)
    • Recorded Webinar
    • 2 registrants
    Register


    Presented by Sam Mallikarjunan

    CEUs: PPAB 1, CCPDT 1, IAABC 1



    This webinar will cover everything you need to know in order to drive traffic, convert sales, and retain long-term customers through your digital marketing programs. We will cover the customer centric framework for sales and marketing ROI, optimizing the marketing funnel, and dive into specific tactics around traffic generation and conversion rate optimization, including SEO, Social Media, A/B testing, marketing automation, and much more.


    About The Presenter



    Sam Mallikarjunan researches corporate strategy at HubSpot and is the former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world's #1 Sales & Marketing platform. Sam teaches Advanced Digital Marketing at the Harvard Division of Continuing Education, and is the co-author of the book "How To Sell Better Than Amazon" (which, yes, is ironically available for purchase on Amazon).
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  • Small Business Branding for Pet Care Professionals Presented by Dr. Robert King

    • Sunday, October 02, 2016
    • (EDT)
    • Wednesday, October 02, 2019
    • (EDT)
    • Recorded Webinar
    • 2 registrants
    Register

    Virtual Summit Recorded Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Dr. Robert King

    CEUs: PPAB, 1 IAABC


    This presentation will discuss the concepts of branding your small business and the implications of having a well-managed brand. Topics will include the basics of branding, how banding can benefit your business, ways to brand your business, and how to evaluate your branding efforts.

    Webinar Objectives

    • Understand the basics of branding
    • Understand how branding can benefit businesses
    • Learn how to brand your business
    • Gain a general knowledge of how to evaluate your branding efforts.


    About The Presenter

    Dr. Robert King holds a BBA in marketing, an MBA in marketing, an M.S. in finance and economics from West Texas A&M University, and a Ph.D. in marketing from the University of Mississippi. Dr. King teaches the principles of marketing and advertising to undergraduates as well as marketing strategy and social media to graduate students. He serves on several boards of directors as well as enjoying his own small business ventures and uses this knowledge to aid in the teaching of his class. Dr. King’s research includes a wide variety of topics, but most fall under the scope of marketing strategy, electronic word-of-mouth, the use of technology in business, and business ethics. His work has appeared in Journal of Interactive Marketing, AMS Review, Journal of Business Ethics, VOLUNTAS, Journal of Global Business Management, Journal of Business & Economic Research, and Empirical Economic Letters. Dr. King enjoys spending time with his wife and their two dogs. When not at work he enjoys reading and cooking.

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  • Putting Your Virtual Summit Experience to Action Presented by Niki Tudge

    • Saturday, October 29, 2016
    • (EDT)
    • Thursday, October 29, 2020
    • (EDT)
    • Recorded Webinar
    • 5 registrants
    Register


    Free Member Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Putting Your Virtual Summit Experience to Action

    Presented by Niki Tudge

    CEUs PPAB 1


    How often do you attend a workshop or event where you make a considerable investment in your personal and professional development? This webinar will show you how you can ensure you get a return on your investment by simply "eating the frog" on your return. This webinar covers topics from how you can best learn and how getting hands on as soon as you get home is the best way to close your learning cycle, to how to overcome procrastination and stay motivated while you implement key ideas you have learned about from structured to-do lists and goals.


    Webinar Objectives

    • Understand what learning is.
    • Identify key ideas you have learned.
    • Plan to put your learning into effect.
    • Take action – set goals.
    • Get it done! 

    About the Presenter


     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 


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  • Managing a Safe and Successful Dog Day Care Presented by Tristan Flynn

    • Tuesday, November 01, 2016
    • (EDT)
    • Friday, November 01, 2019
    • (EDT)
    • Recorded Webinar
    • 9 registrants
    Register

    Virtual Summit Recorded Webinar

    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Tristan Flynn

    CEUs PPAB, 1 IAABC, (Pending) CCPDT, (Pending)


    This presentation will outline the best practices for running a large dog day care facility with a strong focus on both playgroup safety and maximizing profit potential. It will cover how to ask the right questions when assessing new dogs, how to conduct new dog assessments, managing large play groups safely, what your staff need to know and how to set up your facility for success. It will also cover the financial aspect of the business from what should you charge, how to offer discounts and how to ensure your business is successful and profitable.


    Webinar Objectives

    • How to assess a new dog for day care.
    • How to manage a large playgroup of dogs.
    • How your playgroups and facility should be set up.
    • How to price your business properly for maximum profits.


    About the Presenter


    Tristan Flynn is a certified dog trainer (CPDT-KA) and a certified dog behavior consultant through the International Association of Animal Behavior Consultants. He hosts a weekly radio show K9 Connection on the Rogers Radio network in Nova Scotia, Canada and appears on Global Television each month hosting Dog Talk. Flynn is the owner of Jollytails, the largest dog day care, training, retail and grooming facility in Nova Scotia with two locations in central Halifax and oversees the assessment and behavior of the nearly 130 dogs per day that attend the facility. Flynn has previously presented webinars for the Pet Professional Guild on teaching reactive dog classes and day care operations, and also presented at the 2015 Association of Professional Dog Trainers Conference. He hosts several presentations a year for pet owners and veterinary students on behavior modification in Atlantic Canada.

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  • Don't Get in a Tangle - Learn How to Positively Walk Dogs Presented by Claire Staines

    • Monday, November 21, 2016
    • (EST)
    • Thursday, November 21, 2019
    • (EST)
    • Recorded Webinar
    • 10 registrants
    Register

    Virtual Summit Recorded Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Claire Staines

    CEUs: PPAB 1


    This presentation will cover all aspects of dog walking. Is dog walking for you? It appears to be an easy way to earn a living but there is more to it than meets the eye. Not only do you require good business skills but your customer service has to be personable as well as professional. The presentation will include topics such as setting up, transporting and walking groups or individual dogs in a safe, fun yet stimulating manner while ensuring you follow the Pet Professional Guild’s code of ethics to help set a standard in a growing industry.


    Webinar Objectives

    • Give a better insight into how walks should be structured to ensure a stimulating and fun experience.  Helping minimize risk factors for the safety of the dogs, dog walker and the general public.
    • When to say no, not to the dog but rather assessing whether the dog will benefit from group walking or is perhaps more suitable for solo walks.
    • Keeping a good client base.
    • Maintaining professionalism. 
    • Flying the Pet Professional Guild banner is not just about training.
    About the Presenter


    Claire Staines PCT-A is a Pet Professional Guild steering committee member representing the British Isles as well as a professional dog trainer. She has been active in the industry for 12 years and also runs a successful dog walking and training business that caters for all individual dogs’ needs and the clients’ peace of mind and enjoyment. Staines is based in West Lothian, Scotland with her family and three Rhodesian ridgebacks.

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  • Go Full Time: Making Your Night Job Your Day Job with Veronica Boutelle

    • Thursday, December 01, 2016
    • (EST)
    • Tuesday, December 01, 2020
    • (EST)
    • Recorded Webinar
    • 3 registrants
    Register


    Presented by Veronica Boutelle

    CEUs: PPAB 1.5, CCPDT 1.5, IAABC 1.5


    Training nights and weekends while working your “real job” Monday through Friday? A large percentage of highly skilled trainers continue to work part- or full-time jobs while training nights and weekends, contributing to trainer burnout and limiting the number of dogs’ and owners’ lives they can impact. It’s a pervasive belief in the our industry that trainers “can’t make real money” training full time. Fortunately this is simply not true; it really is possible to make a living doing what you love.

    In this web seminar Veronica Boutelle of dog*tec will show you how to make your part-time or hobby business your full-time career. Learn how to assess the feasibility of going full time, grow your business into a reliable source of income, and create and implement a personalized transition plan for your move to full-time professional dog trainer.


    Learning Objectives

    • Learn how to assess the feasibility of their business fully supporting them, and ways to organize their services to increase revenue potential
    • Learn how to create and implement a transition plan to move from part to full time dog training
    • Learn basic marketing principles to support their transition and the continued growth of their business


    About The Presenter

    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

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  • Learn How To Take Great Photographs With Your Phone – Enhance Your Personalized Client Services presented by Melissa Hagood and Marie Macher

    • Tuesday, December 13, 2016
    • (EST)
    • Sunday, December 13, 2020
    • (EST)
    • Recorded Webinar
    • 30 registrants
    Register