The Pet Professional Guild Frequently Asked Questions


  • How do I login to the website?

On the home page of the website there is a login box where you can login using your email address and password.

  • How do I watch member webinars?

Some of our webinars are FREE to members. You must be logged in to register for them. Other webinars are open to the public too. Members always get a discounted rate. Recorded webinars are also available through the educational resources link. Login and view the recorded webinar page so you can access PPG discount. After you register for a webinar you will receive an email with the link in it.

  •  Do you record your webinars, can i watch it after the fact?

Yes, all PPG webinars are recorded. If you register for an event, you will automatically receive a copy of the recording afterwards. You can also just wait for the webinar to go into the recorded collection and then register for it

  • Where do I find my PPG Member ID Number?

On your membership profile that you can view once you are logged in you will see your membership number.

  • How do I request my Password?

Your password can be reset from the home page of the PPG website. You can also check the top right hand corner of this page.

  • I’ve forgotten my Login Information. What do I do now?

Your login is the email address you used when you first registered to become a member. Using this you can reset your password. It this does not work then please email us at Membership@petprofessionalguild.com

  • Where do I find my name listed on the PPG web site?

Click on the "Fetch a Professional" link. This will allow you to search by zip code as a client would. If you are looking for a fellow member then you can search on them using the data base in the member area. 

  • I am a PPG Member. Why isn’t my name listed on the PPG web site?

If you are an approved member, then you will be listed in the membership directory. Your listing goes live as soon as you receive your membership confirmation email. You will need to check that your profile is completed properly so it comes up in the searches. If you do not have a full address listed including a zip code then the GPS system will not be able to find you and will therefore not return your name in the zip code locator search

  •  Can I use the PPG Logo on my web site?

All PPG members can use the PPG Logo on their websites and the PPG Member Badge.

  •  Can I use the PPG Logo on my business cards?

Yes. You should also list your PPG membership number under the logo.

  •  How do I pay my membership fee monthly?

Contact Rebekah Kind and she can set you up to pay a small fee each month rather than the total amount in one go.

  • Where can I get Liability Insurance for my business?

PPG members are eligible to receive a pre-negotiated group rate on business liability insurance through the Business Insurers of the Carolinas. You must quote your PPG membership number if you contact them directly. You can also complete the application form that you will find in the membership benefit area of the website.

  • Is there a fee to join the PPG?

Yes, there is a membership fee. We accept Visa, MasterCard, American Express and PayPal. You will be able to pay your membership fee online and through your membership profile. You will also have the option to pay your membership fee in small monthly increments over a 12-month period. To renew your membership fee simply login and click view profile, you can then click the 'RENEW" button

  • Can I pay for PPG membership over fax or telephone?

There is a provision for taking membership payments over the telephone. Please contact Rebekah King the PPG membership manager.

  •  How do I get a copy of Barks from The Guild?

BARKS is emailed to all members and can also be picked up via a link on the PPG website. As soon as it is published we will email you the link. You can also subscribe to the printed version of BARKS click here

  •  Can I present a PPG member webinar?

Yes. You need to complete the online member webinar submission form and read the webinar guidelines, terms and conditions.  All member webinars are approved by the Member Education Committee before being confirmed to the applicant. Click here

  •  Are my contact details private and confidential?

As a member of or a user of the PPG website you can rest assured that we do not ever forward your details on to any third party. We respect your right to confidentiality and privacy. As a member you get to choose what information you show on your membership listing and this can be controlled through your membership panel when you login to the site. 

  • Is PPG a Non-Profit Organization?

When PPG was first founded it was registered as a non-profit in the state of Florida. It took 6 months to transition to being a 501 c 6 Non-Profit organization. This happened in the spring of 2013. The nonprofit application is very extensive and expensive. Membership fees were initiated after two years of successfully operating. During our first two years of operation the company was funded by the PPG founder Niki Tudge.  

  • Can I become a Vendor Partner and offer discounts to members?

Yes, simply contact the administrator and we can forward you a copy of our PPG Vendor Agreement. 

  • Can Vendors or members get discounts off Summit Events
The majority of our events have special member pricing.


 


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