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Personal Development Webinars

    • Sunday, October 05, 2014
    • 12:00 PM (PDT)
    • Monday, October 05, 2020
    • 1:30 PM (PDT)
    • Recorded Webinar

    Presented by Maureen Backman

    CEUs: PPAB 1.5, IAABC 1.5, CPDT  1.5, KPA 1.5 

    The most recent definition of Motivational Interviewing is

    “a  collaborative,  person centered  form  of  guiding  to  elicit  and  strengthen  motivation  for  change”

    As dog trainers, we need competence not only in the field of dog behavior change, but also human behavior change. Motivational Interviewing is an evidence-based set of techniques to facilitate compliance and behavior change in clients. Designed for brief interventions and applied over a wide range of disciplines from health care to smoking cessation, Motivating Interviews can help trainers resolve more behavior cases and create more effective consultations with their clients.

    Learning Objectives

    •     Develop less client resistance.
    •     Ensure more  successful case resolutions.
    •     Helps reduce trainer  burnout.
    •     Learn road-maps and scripts to help effectively coach difficult clients.

    About The Presenter


    Maureen Backman, MS, CTC, graduated with honors from Jean Donaldson’s prestigious Academy for Dog Trainers, and has a graduate degree in rehabilitation psychology. After working in San Francisco as a social worker, she combined her lifelong love of dogs and her strengths in counseling and coaching to forge a career as a dog trainer.

    Maureen’s particular strength is combining her knowledge of counseling and coaching along with her studies in positive reinforcement training techniques to help humans understand how to communicate and work with their dogs. She is strongly committed to using only humane, positive training methods that are based on animal learning science, and frequently consults with her colleagues at the Academy to further her knowledge in training methods and best practices.

    In addition to her master’s degree, Maureen is a member of the Pet Professional Guild and the Association for Pet Dog Trainers. She is one of the founders of Dog Connect SF, a positive reinforcement training blog and social network (which just won the Bay Woof 2013 Beast of the Bay Award for best dog social networking site!). She is the founder of The Muzzle Up! Project, aimed at erasing stigma and spreading education related to dogs wearing muzzles. She also leads the volunteer training team Muttville Senior Dog Rescue in San Francisco.

    • Wednesday, October 08, 2014
    • 1:00 PM (EDT)
    • Tuesday, October 15, 2019
    • 2:00 PM (EDT)
    • Recorded Webinar

    with Angelica Steinker


    Join us for this 90 minute webinar.

    Join Angelica Steinker for this breakthrough presentation. Angelica is sharing the process of compassionate communication with industry professionals  so they can choose to use it in their interactions with their peer group and their clients.

    Workshop Objectives

    • Learn how to use the extremely powerful needs based process of Compassionate Communication to communicate more effectively with peers and clients. 
    • Understand how you can bring more patience and caring to interactions while you  avoid professional burn out. 
    • Improve the clarity of your  teaching and communications by understanding how to listen, how to identify needs, how to use empathetic guessing and ultimately how to create great connections between you and others.  
    • Learn how connections are an extremely powerful tool that comes from safe and open communications that functions to create reinforcement history. With the help of reinforcement history communications are enhanced and conflicts can be avoided or resolved. 
    • Learn that we can't change others but we can change how we communicate.  
    • Understand how Compassionate Communication has consistently demonstrated powerful results, now dog trainers and behavior consultants can consider adding this tool to their tool box.  
    • Learn how you can choose to make your conversations force free, be part of changing the face of the dog training culture by taking the first steps to learning Compassionate Communication!

    About The Presenter

    Angelica is a published author in the field of dog training and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level. She is on the steering committee of the Pet Professionals Guild. Angelica is also the Director of Training for the national franchise The Dog Smith, America’s only Force Free Dog Training and Pet Care Franchise and the co-founder of DogNostics eLearning.

    Angelica has also been published in the Journal of Applied Companion Animal Behavior and the Journal of Veterinary Behavior, both of which are peer-reviewed professional journals. She has been published in the APDT (Association of Pet Dog Trainers) Chronicle of the Dog Newsletter, Dog & Handler, Animal Trainer Magazine, Dog Sport Magazine, Dalmatian Quarterly, and Clean Run, the dog agility magazine.

    She is certified by the International Institute of Applied Companion Animal Behavior, and is the co-founder of DogNostics Career College. Angelica is also certified as a Dog Behavior Consultant through the International Association of Animal Behavior Consultants.

    Angelica is a sought-after public speaker who has presented at conferences across the country including the famous Camp Gone to the Dogs in Vermont, the Association of Pet Dog Trainers Annual Conference, BARK Agility Camp, and Karen Pryor's Clicker Expo.

    Angelica has a Master's degree in Education, which has served as the foundation for her continued certifications in dog training and her extensive understanding of dog behavior and operant and classical conditioning, the science of how animals and people learn.

    • Friday, January 09, 2015
    • 12:00 PM (EST)
    • Tuesday, January 08, 2019
    • 1:00 PM (EST)
    • Recorded Webinar

    with Niki Tudge


    IAABC 1.5 CEU, CPDT 1.5 CEU, KPA 1.5 CEUs

    Situations where you will need to communicate feedback:

    • A client is consistently tardy to appointments.
    • A client is deliberately not adhering to recommended training protocols or completing homework yet is complaining about not seeing results.
    • An employee works hard during the day, but takes long breaks and lunches leaving the workplace unattended.
    • A family is not pulling together with management activities that are impeding the training plan.

    IF you

    1. find it difficult to give constructive feedback to your business associates and clients?
    2. find yourself ignoring situations rather than deal with them.
    3. find that after you have delivered feedback to a client or employee the relationship is more stilted and difficult?

    ... then this webinar is for you!


    Join Niki Tudge for this 60 minute webinar on the correct and productive delivery of Constructive Criticism in a work environment.

     Delivering Constructive Criticism is one of the most challenging things for an of us to do. Through this webinar you will  gain valuable knowledge and skills that will assist you with this challenging task. When you need to give feedback to an employee, contractor or a student it  needs to be handled in a very specific way.

    If done correctly constructive criticism will provide great benefits to your organization. It provides the ability for you to nullify problematic behaviors and develop well rounded and productive employees and business relationships with clients that are also students.


    Workshop Objectives

    • Understand when feedback should take place
    • Learn how to prepare and plan to deliver constructive criticism
    • Determine the appropriate atmosphere in which it should take place
    • Identify the proper steps to be taken during the session
    • Know how emotions and certain actions can negatively impact the effects of the session
    • Recognize the importance of setting goals and the method used to set them
    • Uncover the best techniques for following up with the individual after the  session

    About The Presenter


    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe. Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England

    • Wednesday, August 19, 2015
    • 12:00 PM (EDT)
    • Saturday, August 17, 2019
    • 1:30 PM (EDT)
    • Recorded Webinar

    with Niki Tudge


    IAABC 1.5 CEU, CPDT 1.5 CEU, KPA 1.5 CEUPPAB 1.5 CEU

    Do you dread public speaking? Join the club. Along with death and spiders, it’s what people fear most.


    According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this webinar you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

    Mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career and business. With new public speaking skills you can become better at doing Lunch and Learns, giving webinars, educational presentations and event hosting. 

    Webinar Objectives

    • Identify your audience
    • Create a basic outline
    • Organize your ideas
    • Flesh out your presentation
    • Find the right words
    • Prepare all the details
    • Overcome nervousness
    • Deliver a polished, professional speech
    • Handle questions and comments effectively

    About The Presenter


    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe. Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England


    • Tuesday, September 22, 2015
    • 7:00 PM (EDT)
    • Sunday, September 22, 2019
    • 8:30 PM (EDT)
    • Recorded Webinar

    presented by Dr. Linda Harper


    PPAB 1.5,  IAABC 1.5, CPDT 1.5, KPA 1.5

    There is no limit to the joy in giving to animals. SO then why do we often feel overwhelmed and depleted while doing the work we love? Passion and purpose drive us so we often take on too much and become exhausted and depleted. We block the peaceful contentment in our lives. When we restore the joy in our life-enhancing and life-saving work, we balance our own needs with the desires we have to give, we deeply connect with the animals and with each other, and we reclaim the powerful, contagious energy needed to reach our shared vision of a kinder world for animals and for all living beings. 
    Whether you have been involved with animals all of your life, or are just starting your purposeful work, this webinar will help you face the challenges and find the joy! It is designed for anyone with love and compassion for animals.

    Webinar Objectives

    • To understand the importance of joy in our work with the animals
    • To understand the challenges that animal lovers face that can led to depletion and exhaustion and blocks the joy.
    • To understand the personality characteristics unique to the animal lover
    • Learn strategies to balance our own needs with our desire to give to animals
    • To understand the importance of daily self-care in maintaining joy and effectiveness in the work we do.
    • Understand how the contagious, self-perpetuating and powerful energy of joy is needed to help more animals.
    • Learn specific and practical ways to take care of ourselves every day.
    • Learn the individual and organizational signs of stressed-out giving, burnout and compassion fatigue

    About The Presenter

    Dr. Harper has always been an animal lover and advocate. She is the founder and past director of Blessed Bonds, a foster-based program that helps people and pets stay together in crisis. Coming back from her own experience of burnout while directing this program, she is passionate about helping those who give to animals reclaim and maintain the joy in the journey.

    Linda has been a clinical psychologist for over thirty years and facilitates Wings, the pet loss support group for the Chicago Veterinary Medical Association. She is a speaker for animal shelters and conferences throughout the country and internationally and a regular presenter at the Best Friends National Conference and workshop leader at the Best Friends Animal Sanctuary. She is the author of four books including her most recent The Power of Joy in Giving to Animals (foreword and contributions by Faith Maloney.
    • Sunday, April 17, 2016
    • 1:00 PM (EDT)
    • Tuesday, April 17, 2018
    • 2:30 PM (EDT)
    • Recorded Webinar

     with Yette Van Veen


    PPAB 1.5, IAABC 1.5, CPDT 1.5, KPA 1.5

    As dog trainers become more adept at finding studies, it's important that we move beyond reading the abstract. We need to learn how to read the nuts and bolts of a study. The overwhelming amount of jargon can make reading a study seem like it's written in a foreign language.

    This webinar's purpose is to de-code the jargon. It's to help us understand what claims we can make, and which ones are premature. It's about having the confidence to know what a study actually might be saying. It's also about having the confidence in knowing that when someone says, "You can't apply that to the real world!", you'll know when that might be true, and when it might not be true.

    Webinar Objectives

    • How to read a research study
    • Types of research studies
    • The purpose and function of different study formats
    • Overview of the sections of a research report
    • How important are the number or participants
    • Control Groups - testing if something is "better than what?"
    • Validity - Is something interfering?
    • Jargon - what is a "MANOVA" anyway?
    • Statistics. Doesn't "P" means it's a good study?
    • "But the lab doesn't apply to the real world."

    About Your Presenter

      Yvette Van Veen PCT-A


      Yvette is a member of the PPG and is a Professional Canine Trainer - Accredited through the Pet Professional Accreditation Board. Yvette is also a multiple DWAA award nominee, pet columnist for the Toronto Star and she owns and operates Awesome Dogs in Dorchester, Ontario. Her business specializes in training and problem solving for the companion dog.

      Yvette has worked with various Humane Societies and rescue organizations including ARF Ontario. Yvette shares her life with two dogs, Kip the rescue dog who serves as her primary decoy dog and Karma her Border collie. Karma is Yvette’s community canine and visits schools for dog bite prevention education and student stress relief programs.

      • Thursday, October 06, 2016
      • (EDT)
      • Saturday, October 06, 2018
      • (EDT)
      • Recorded Webinar

      Presented by Kathy Sdao


      PPAB, 1.5 CCPDT, 1.5 IAABC, 1.5

      Are we as force-free with our clients and our colleagues as we are with the animals in our care? Our behavior-consulting work often takes place amidst emotionally charged situations. The stakes can be high and our clients can be upset, argumentative and unpleasant. Additionally, these same characteristics can describe our colleagues as well at times. And so, when dealing with disagreeable people, can we apply our core skills of careful observation, non-reactivity, gradual shaping and timely reinforcement of alternate behaviors? Let’s consider if we are willing to extend our ethic of non-violence to include our interactions with people as well as pets, and if so, what practical changes we could make to support this.

      About The Presenter

      Kathy Sdao, MA, ACAAB.

      Kathy is an associate Certified Applied Animal Behaviorist based in Tacoma, Washington and has spent the past two decades as a full-time professional trainer for dogs and other animals.

      For her first ten years as an animal trainer, Kathy trained marine mammals at a research laboratory for the University of Hawaii, in the open-ocean for the US Navy and at a zoo in Tacoma Washington. Since 1995, Kathy has focused on training land-dwelling animals: dogs and their people.

      She has been honored to be on the faculty of Karen Pryor’s Clicker Expos since 2003. She also has trained animal actors, written for The Clicker Journal and the APDT Newsletter, served as a subject-matter expert for the Delta Society's Service Dog Education System; conducted rat-training camp for Terry Ryan's DogSense, instructed at Dogs of Course’s Instructor Training Course and appeared as the "Way Cool Scientist" on an episode of Bill Nye the Science Guy!

      Kathy meets with dog owners in Tacoma, Seattle, and other areas in the Puget Sound region to design behavior modification plans, to teach basic manners to their dogs and to prepare for competition. She also travels extensively to lead dog training and behavior workshops that make the science of animal training accessible and practical for dog trainers and owners alike.


      • Friday, May 26, 2017
      • 4:00 PM (EDT)
      • Sunday, May 26, 2019
      • 5:00 PM (EDT)
      • Recorded Webinar

      Presented by Niki Tudge

      CEUs: PPAB 1, CCPDT 1, IAABC 1

      Join Niki Tudge for an in-depth look at the new updated Be a Tree program and how it can help you to help others keep kids and dogs safe in your local community. 

      This program can easily become an additional educational service in your business or be an add on to your private training and behavior consultations.  The program comes complete with presentation files, posters, interactive activities for kids  and  lots of fun.  Designed for either smart phones, tablets,  laptops or a manual printed delivery. 

      This webinar will review the entire program, the program components and how it can be adapted to suit the needs of private clients, small groups or large classroom type settings. 

      Attendees of this webinar will receive a free introductory individual membership to Doggone safe and a discount voucher to purchase a Be a Tree Kit .

      About The Program

      The Be a Tree program is the flagship bite prevention program through Doggone safe. It has been delivered to nearly 1 million children worldwide. This program provides you with the tools and support to actively and safely educate children in your community to "Speak Dog" This is a fun and educational program that has educated thousands of children over the last few years. Click here to find out more

      Your Presenter

      Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. 


      Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and is the current  President of Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and MBA through Oxford Brooks University in England and training and behavior qualifications through the Companion Animal Science Institute. 

      • Friday, September 29, 2017
      • 5:00 PM (EDT)
      • Tuesday, September 29, 2020
      • 6:30 PM (EDT)
      • Recorded Webinar

      Presented by Dr. Vanessa Rohlf

      CEUs: PPAB 1.5, CCPDT 1.5, IAABC 1.5

      Have you ever felt angry, irritable or sad because of the work that you do?  Have you ever questioned whether it’s all worthwhile? Or do you feel completely satisfied by your work yet emotionally and physically exhausted by it at the same time? You might be experiencing the signs of compassion fatigue. (secondary trauma and burnout).

      Animal care professionals may be particularly at risk because of their dual role of caring for both animals and their owners. Stressful interactions with the public, exposure to trauma and coping with the loss of animals through accidents, illness or euthanasia all contribute to compassion fatigue.

      This seminar is intended to help individuals recognize the signs and symptoms of compassion fatigue and identify evidence based strategies to prevent and manage the condition.


      • Recognize the signs and symptoms of compassion fatigue 
      • Learn evidence based tools to manage and prevent compassion fatigue

      About The Presenter

      Dr. Vanessa Rohlf is a consultant and educator specializing in compassion fatigue and stress management within the animal industry, dedicated to helping animal care professionals and organizations manage and overcome stress and physical and mental exhaustion.

      Dr. Rohlf’s formal qualifications, a PhD with a specialization in psychology and a Bachelor of Arts Honours Degree in psychology, combined with her work experience as a veterinary nurse and animal welfare researcher, has helped her fine tune her knowledge and skills in developing ways to support those who dedicate their lives to animals in need.

      Dr. Rohlf is an experienced lecturer and public speaker. She has lectured and tutored for over 7 years and has presented her research at international and national conferences.

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