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The Association for Force-Free Pet Professionals

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Recorded Business Webinars

    • Sunday, January 01, 2012
    • 1:00 PM (CST)
    • Wednesday, January 30, 2019
    • 2:00 PM (CST)
    • Recorded Member Webinar



    With  Sherrie Yuschak, RVT, VTS

    CEU

     CPDT 0.5 CEU, IAABC 0.5 CEU. KPA 0.5 CEU




    Join Sherrie for this informative and educational webinar about how you can further your efforts to integrate your services with your local Veterinarian community.

    Sherrie presented the very first FREE webinar for PPG members in 2012.




    Learning Objectives

    1. Learn how to integrate your services with your local Veterinarian community
    2. Learn what and what not to do to improve your professional relationship with your local Veterinarian community

    About Sherrie Yuschak

    Sherrie Yuschak is the Owner-Operator of Better Behavior Solutions, LLC, an animal behavior consulting company dedicated to educating and assisting veterinary professionals regarding the incorporation of behavior health into the standard of veterinary care.  Public education, dog bite prevention and preserving the human-animal bond are other areas of Sherrie’s focus and she is a licensed Dogs and Storks and Dog and Baby Connection Presenter. 

    Professional service and memberships include:  President- Elect (2011-2012) and Public Relations Chair of the Society of Veterinary Behavior Technicians, Behavior Boards Moderator for the Veterinary Support Personnel Network, Exam Committee member for the Academy of Veterinary Behavior Technicians, Full Member of both the Pet Professionals Guild and the Association of Pet Dog Trainers as well as membership in multiple state and national Technician Associations.

    Sherrie has been a small animal Registered Veterinary Technician for 15 years and earned her Specialist in Behavior title in 2010. This title recognizes her over 4,ooo documented hours of behavior experience and over 60 hours of continuing education.  Sherrie gained her knowledge and skills while performing behavior modification and client education during patient behavior consults in tandem with several veterinarians.  Sherrie also created and taught puppy social and training classes and kitten social classes at a veterinary hospital for 5 years. Additional dog training experience was attained while teaching group and semi-private clicker training classes for beginner through advanced dogs and clients at a dog training facility.

    Education is key and Sherrie strives to always continue learning and promoting healthy communication in an effort to maximize the quality of life for humans and animals alike.



    • Saturday, June 08, 2013
    • 12:00 PM (CDT)
    • Saturday, June 08, 2019
    • 12:00 PM (CDT)
    • Recorded Webinar

    Presented by Robert King

    CEUs: IAABC 1, KPA 1, CCPDT 1 


    Get Your Business Out There! - Enhance Your Business Effectiveness and Efficiency By Using Technology


    Course Information

    This webinar is an overview of several popular social platforms that will provide the attendee with an overview of each individual platforms creation, benefits and drawbacks for businesses. There will be step-by-step instructions on how to properly set-up accounts on all platforms with discussion on each platform’s unique benefits and drawbacks for general businesses as well as general guidelines for utilizing social media for individual situations.

    Learning Objectives:

    After taking this course you will be able to:

    1. Set-up a Twitter, Linkedin and Pintrest account

    2. How to properly maintain each platform

    3. Understand the benefits and drawbacks of each platform


    About The Presenter

    Robert King is a fourth year doctoral student at the University of Mississippi. He has an MBA in Marketing and an MS in Finance and Economics from West Texas A&M University.

    Roberts’s research interests lie in the area of marketing strategy, but he still dabbles in anything he finds interesting. Currently Robert is working on projects involving electronic word-of-mouth, branding, technology embeddedness, and information economics with plenty of other potpourri in the early stages. Robert is the Vice Chair of Website Content for the AMA DocSIG. In his previous life Robert worked in marketing as a purchasing agent and event coordinator. His outside of marketing experiences range from a data analyst to a golf professional.  Robert describes his personal life as quite boring with no real hobbies other than reading, a borderline unhealthy love of food, and trying to spend time with his wife and dogs.


    • Friday, July 12, 2013
    • 8:00 PM (CDT)
    • Saturday, November 30, 2019
    • 8:00 PM (CST)
    • Recorded Webinar

    With John Visconti




    CEU, CPDT 1, IAABC 1, KPA 1



    You've worked hard to acquire your skill set as a dog trainer. If you're anything like the dozens of trainers I have met, you've spent thousands of dollars on school tuition, books, seminars, DVDs, equipment, incorporation, insurance, and more.

    Yet, if you're also like the dozens of trainers I have met, your business isn't performing anywhere near your expectations and needs. Additionally, the sales process is likely one that causes you discomfort; anxiety and frustration.

    The key to running a successful training business, though, is to first embrace your primary responsibility of proactive selling. The philosophy of "build it and they will come" is a one way ticket out of the field of dog training.

    Learning Objectives:

    • You'll be inspired to sell your services.
    • You'll stop feeling uncomfortable when informing customers about your pricing and asking them to pay for your services.
    • You'll be motivated to talk to prospects - yes, you'll actually be looking forward to incoming calls on your business phone.
    • Prospects will be thrilled that they are going to have the chance to work with you - so will their dogs.
    • You'll be able to have a positive impact on more owners and their dogs.
    • You'll make more money and have more fun while doing so.





    • Thursday, August 08, 2013
    • 1:00 PM (CDT)
    • Tuesday, December 31, 2019
    • 1:30 PM (CST)
    • Recorded Member Webinar



    Approved Continuing Educational Units

    PPAB, 5. CCPDT, 4.5. IAABC, 2. NADOI - Certificate of Attendance


    Presented by Angelica Steinker


    Earn Your DN-FSG 


    Dog’s have an amazing natural scenting ability.  Offering "Fun Scent Games" group classes will broaden your service offerings, help build client loyalty and support the needs of your pet owning community. Group classes  help dogs have fun, build confidence and burn lots of mental and physical energy. Learn all about canine olfaction and scent games, the what, how and why of operating a successful group class curriculum supported by your DogNostics faculty members.

    A 2-Hour webinar certification program covering;

    • Canine Olfaction history and scientific facts
    • The training environment, philosophy and methodology
    • Effects of air current
    • Scent contamination
    • Detection thresholds
    • ORN’s
    • Olfaction streamlines
    • Scent discrimination
    • Canine scent capability
    • Target odors and individual scents
    • Scent amounts & fringing
    • Appropriate training equipment & handling
    • How to play, building criteria and areas of reinforcement
    • Reading dogs during the "find"
    • Recommended course curriculum

    Program Certification

    1. Attend the webinar 

    2. Successful completion of an open-book on-line test 

    3. The submission of 6 short 30 second videos to demonstrate your mechanical competency in the key scent dog training skills


    Angelica Steinker, CAP2, CDBC, PDBC. 

    DogNostics Co-Founder & Faculty Member specializing in Dog Behavior Consulting, Dog Sports, Dog Aggression and Learning Theory.

    Angelica is a published author in the field of behavior and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level. Angelica sees agility and other dog sports are a barometer of a dog's life enabling her to assess the dog's quality of life and leveraging dog sport behaviors to make necessary shifts to ultimately bring more joy and fun to dog and owners lives. 

    She is on the steering committee of the Pet Professionals Guild  and a founding member of this cutting edge association for science-based trainers and animal professionals. Angelica is the Director of Training for the national licensing group The DogSmith.



    • Tuesday, September 10, 2013
    • 1:00 PM (CDT)
    • Monday, December 31, 2018
    • 1:30 PM (CST)
    • Recorded Webinar

    Presented by Angelica Steiner

    CEU's CPDT 1, CDBC 1, IAABC 1 KPA 1


     

    Join Angelica Steinker, M.Ed, CAP2, CDBC, PDBC, Certified NADOI

    Learn why Clients, and other trainers, routinely follow harmful instructions in their training practices because an “authority figure” is issuing those instructions

    This presentation will seek answers by reviewing and evaluating research and finding solutions on how we can change the face of the animal training industry

    Learn about the dark side of human nature and learn how to embrace and bring light to each other, our training community and the training industry.

    The Key Concepts

    • Understand what destructive obedience is
    • Understand the concept of “The Authority Figure”
    • The effects of labeling
    • What is objectification
    • What is social role designation?
    • Review human experimental studies
    • What is moral justification
    • How are these concepts relevant to our dog training industry
    • Become part of the solution

    About The Presenter

    Angelica is a published author in the field of dog training and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level. She is on the steering committee of the Pet Professionals Guild. Angelica is also the Director of Training for the national franchise The Dog Smith, America’s only Force Free Dog Training and Pet Care Franchise and the co-founder of DogNostics eLearning.

    Angelica has also been published in the Journal of Applied Companion Animal Behavior and the Journal of Veterinary Behavior, both of which are peer-reviewed professional journals. She has been published in the APDT (Association of Pet Dog Trainers) Chronicle of the Dog Newsletter, Dog & Handler, Animal Trainer Magazine, Dog Sport Magazine, Dalmatian Quarterly, and Clean Run, the dog agility magazine.

    She is certified by National Dog Obedience Instructors and the International Institute of Applied Companion Animal Behavior, and she serves on the Advisory Board and instructs at the Companion Animal Sciences Institute and is also a CASI graduate. Angelica is also certified as a Dog Behavior Consultant through the International Association of Animal Behavior Consultants.

    Angelica is a sought-after public speaker who has presented at conferences across the country including the famous Camp Gone to the Dogs in Vermont, the Association of Pet Dog Trainers Annual Conference, BARK Agility Camp, and Karen Pryor's Clicker Expo.

    Angelica has a Master's degree in Education, which has served as the foundation for her continued certifications in dog training and her extensive understanding of dog behavior and operant and classical conditioning, the science of how animals and people learn.


    • Saturday, March 01, 2014
    • 12:00 PM (EST)
    • Wednesday, January 31, 2018
    • 1:00 PM (EST)
    • Recorded Webinar


    Free Member Webinar

    With John Visconti

    CEUs IAABC 0.75, CPDT 0.75, KPA 0.75


    A webinar To Familiarize Trainers with Dog Trainer ConneXion Program. Learn about this technology product that can help you operate your business more effectively. During the webinar John will walk through the program demonstrating the available features. This is a good opportunity to see how the software works risk free. John will also be announcing a promotional offer for PPG Members at the end of the webinar.


    We will review

    • The Client management module
    • Dog notes, history, etc module
    • Training plans module
    • Correspondence modules
    • Scheduling appointments
    • Invoicing
    • Reports
    • Visual training aids module
    • Expense tracker module and more

    About The Presenter

    John Visconti is the owner of Dog Trainer ConneXion. This  is a software program that assists you in managing and growing your training business. Your program is customized so your logo and business contact information appears on all client correspondence and marketing efforts.


    • Friday, July 11, 2014
    • 1:00 PM (CDT)
    • Tuesday, October 30, 2018
    • 2:30 PM (CDT)
    • Recorded Webinar


    Presented by Angelica Steinker

    CEUs CCPDT 1 CEU, KPA 1 CEU, IAABC 1 CEU


    1. How comfortable are you that you understand the legalities of client confidentiality and ethics in the pet industry?
    2. Do you mention clients on your blog or social media?
    3. Are you comfortable sharing unpleasant client experiences with your friends via twitter?
    4. Do you take into consideration client confidentiality before you hand over client files to other pet professionals?
    5. Are you sharing clients pet videos all over the world wide web?
    6. Have you ever discussed a behavior consulting case with your sister in law over drinks?

    Think again! Client confidentiality is extremely important for your clients, for your business and for the professionalism of our industry. Join Angelica Steinker in a 40 minute recorded presentation about this important topic

    Learning Objectives

    In this presentation we discuss 
    • The definition of confidentiality
    • The scope of confidentiality 
    • Legal issues
    • The difficulties of social media

    Your Presenter


    Angelica has a Master's degree in Education, which has served as the foundation for her continued certifications in dog training and her extensive understanding of dog behavior and operant and classical conditioning, the science of how animals and people learn. She is certified by the International Institute of Applied Companion Animal Behavior and is also certified as a Dog Behavior Consultant through the International Association of Animal Behavior Consultants.

    Angelica is on the steering committee of the Pet Professionals Guild she is the Director of Training for The DogSmith, and the co-founder of DogNostics Career College. Angelica has also been published in the Journal of Applied Companion Animal Behavior and the Journal of Veterinary Behavior, both of which are peer-reviewed professional journals. She has been published in the APDT (Association of Pet Dog Trainers) Chronicle of the Dog Newsletter, Dog & Handler, Animal Trainer Magazine, Dog Sport Magazine, Dalmatian Quarterly, and Clean Run, the dog agility magazine. Angelica is also a published author in the field of dog training and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level.



    CEUs Pending

    CCPDT 1 CEU

    KPA 1 CEU

    IAABC 1 CEU

    NADOI

    • Thursday, December 04, 2014
    • 5:00 PM (EST)
    • Tuesday, December 31, 2019
    • 6:30 PM (EST)
    • Recorded Webinar

    Presented by Niki Tudge

    CEUs 

    IAABC 1.5 , CPDT 1.5, KPA 1.5

    Wherever two or more people come together, there is the possibility of conflict. This conflict can be between you and your clients, employees and contractors or a business vendor. This webinar will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills including dealing with anger and using the Agreement Frame.

    Join Niki Tudge for this 90 minute  webinar on Conflict Resolution. 

    People often assume that conflict is always negative. This is not true! People are inherently different and conflict simply happens when those differences come to light. Viewing conflict in this way can help us maximize the possible positive outcomes of the problem at hand. Equipped with a conflict resolution process people can explore and understand those differences, and use them to interact in a more positive, productive way.


    Objectives

    • Understand what conflict and conflict resolution mean
    • Understand all six phases of the conflict resolution process
    • Understand the five main styles of conflict resolution
    • Be able to adapt the process for all types of conflicts
    • Be able to break out parts of the process and use those tools to prevent conflict
    • Be able to use basic communication tools, such as the agreement frame and open questions
    • Be able to use basic anger and stress management techniques

    Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 


    Qualifications

    • Business Degrees Oxford  University, England.
    • Six Sigma Certified Black Belt
    • CPDT-KA
    • AABP – Professional Dog Trainer
    • AABP – Professional Dog Behavior Consultant
    • Dip, ABT. Diploma. Animal Behavior Technology
    • Dip, CBST. Diploma Canine Behavior Science and Technology
    • PCSA, CPCT CAPCT
    • Facilitation Certificate - Acuity Institute
    • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
    • Six Sigma Lean Project Management

    Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild

    • Monday, December 08, 2014
    • 12:00 PM (EST)
    • Tuesday, December 31, 2019
    • 1:30 PM (EST)
    • Recorded Webinar


    A free member webinar

    CEUs

    IAABC 1 CEU, CPDT 1 CEU, KPA 1 CEU

    Join Marie Poliseno for this  60 minute  webinar on Tax Management Strategies

    This webinar will provide participants with actionable steps they can take between now and year end to minimize or reduce their tax liability. 

    It is specifically designed for the pet professional business owner and is filled with practical examples on how each of these strategies can be applied to benefit them.


    Workshop Objectives


    By the end of this webinar participants will be able to:

    • Review deductible expenses and how they can change over time.Review tax advantaged transactions 
    • Review tax advantaged transactions 
    • Compare expenses to obtain maximum deductibility.

    About The Presenter


    Marie Poliseno is a licensed Certified Public Accountant (CPA), a Certified Professional Dog Trainer, Knowledge Assessed (CPDT-KA), and an honors graduate of the San Francisco SPCA Academy for Dog Trainers. She is a member of the American Institute of Certified Public Accountants, the Association of Professional Dog Trainers and a Full and Proud Member of the Pet Professional Guild.

    Marie has spent the past thirty years working in the financial services industry within both public accounting as well as investment banking arenas. In addition to her extensive experience in risk and financial management roles, Marie ran her own dog training business for many years in New Jersey.



    • Monday, May 04, 2015
    • 12:00 PM (EDT)
    • Thursday, May 04, 2017
    • 1:30 PM (EDT)
    • Recorded


    with Niki Tudge

    ceu: IAABC 1.5 CEUs, CPDT 1.5 CEUs, KPA 1.5 CEUs, PPG 1.5 CEUs


    Please check out the Essential, recorded  (beginner)  PowerPoint Webinar as your first option. 


    Learn how to use the improved features of PowerPoint 2013. This webinar is designed to get into the advanced features of PowerPoint 2013. We will show you a practical way of learning with a hands-on and customizable approach. 

    PowerPoint 2013 is the world’s premier presentation software. With PowerPoint 2013 you are provided a new landing screen which makes launching and creating documents easier than previous versions. There is also an improved Presentation View with gives your presentations that extra focus. PowerPoint 2013 also has an improved user interface with an array of powerful tools to help you share your presentations through Skydrive!


    Webinar Objectives

    • Work with shapes, text boxes, and pictures
    • Use SmartArt
    • Use alignment guides, object order, and other advanced drawing tasks
    • Use tables
    • Work with audio and video
    • Use PowerPoint’s research tools
    • Use presenter view and notes
    • Use slide masters to create consistent slide elements
    • Perform additional types of presentation delivery


    About The Presenter

     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 

    • Tuesday, September 15, 2015
    • 12:00 PM (EDT)
    • Friday, September 15, 2017
    • 1:30 PM (EDT)
    • Recorded Webinar


    with Niki Tudge

    CEUs 

    PPAB 1.5, IAABC 1.5 , CPDT 1.5 , KPA 1.5  



    Deciding to attend a pet event or trade show can be a large investment in time and money. Preparation for the event is essential if you want to yield great results. 

    It’s better not to go to a trade show or pet event  than to go unprepared. Every person in your booth is an ambassador to your company and you need to  make sure they are prepared. 

    Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list. If you are attending a pet event and investing in a booth then you want to be sure you get a return on your investment. 

    Make sure you and your staff have the right tools to succeed  A successful trade show or pet event will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show and or attend pet events generate prospects for your business. 


    Webinar Objectives


    • Recognize effective ways of preparing for a trade show or pet event
    • Know the essential points to setting up a booth so it is attractive and effective as a marketing and sales tool
    • Know the Dos and Don’ts behaviors during the show
    • Acknowledge visitors and welcome them to your booth
    • Engage potential customers and work towards converting them from a prospect to a customer
    • Wrap up the trade show and all your customer leads


    About The Presenter

     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 





    • Wednesday, October 21, 2015
    • 2:00 PM (EDT)
    • Saturday, October 21, 2017
    • 3:00 PM (EDT)
    • Recorded Webinar


    Free Member Webinar

    presented by Tammy Coron

    CEUs - PPAB 1, IAABC 1, KPA 1, CPDT 1



    Have you ever wanted to learn how to develop your own website? Are you afraid of technology because you think it's too complicated? IF so then attend this webinar and let Tammy remove the fear and doubt from your mind. 

    Establishing an online presence is a must have in today's world of the web. Don't miss out on an opportunity because understanding technology may feel out of your  reach. It's time to take the mystery out of the web.

    Webinar Objectives

    • The importance of having a web presence
      • 24/7 availability
      • Access to more potential customers
      • A way to showcase your work
    • Why you should manage your own website
      • Save time and money
      • Learn a new skill
    • How to get started
      • Secure a domain name
      • Find a web hosting company
      • Pick the platform (WordPress? Joomla? Drupal?)
      • Plan your site
      • Add your content


    About The Presenter




    Tammy Coron is a writer, musician, artist, and software engineer. 

    As an independent creative professional, Tammy spends her time developing software, writing, illustrating, and reminding others that "The Impossible Just Takes A Little Longer" Tammy also hosts a podcast called Roundabout: Creative Chaos podcast].
    When Tammy is not earning a living she enjoys spending time on her farm in Tennessee with her husband, Bill, and their two boys, Travis and Jake.

    You can learn more about Tammy here 


    • Friday, February 05, 2016
    • 2:00 PM (EST)
    • Monday, February 05, 2018
    • 3:30 PM (EST)
    • Recorded Webinar

    with Niki Tudge

    CEUs 

    PPAB 1.5, IAABC 1.5, CPDT 1.5, KPA 1.5



    Creating and holding Lunch and Learn sessions are a low cost way to either train and develop colleagues and employees or develop industry referral partners for your business. Imagine having veterinary staff, groomers, pet resort management and other referral prospects as  a captive audience giving you the opportunity to inform, update, engage, educate and influence them. 

    Lunch & Learn sessions are a great way  to introduce educational topics, new products, services or a simple demonstration of your skills. They are the perfect environment for a show and tell. 

    This Lunch and Learn webinar will give you some  quick and useful tool so you can add Lunch & Learn sessions to your marketing plan. Lunch & Learn sessions don't just have to be about an event they can be used for networking, sharing best practices and building collaboration across small businesses.



    Webinar Objectives

    • Understand what a lunch and learn session is and what they are not
    • Identify the endless possibilities for planning Lunch & Learn sessions
    • Understand the place Lunch & Learn sessions have in your marketing efforts
    • Know how to set up and break down a session
    • Understand the scope for Lunch & Learn sessions and how best to plan them
    • Be confident addressing difficult situations and people
    • Master Lunch & Learn best practices

    About The Presenter

    Before following her passion into her own pet business, Niki Tudge enjoyed a distinguished  career in  the hospitality industry holding executive positions all over the world.  This extensive experience managing luxury hotels serviced by hundreds of employees and management personnel provided her with incredibly broad knowledge in every facet of business. Niki’s formal education and over 20 years of practical management, leadership and employee development experience allows her a uniquely effective perspective on the right way to manage a successful business.

    Niki’s professional credentials include; AABP- Professional Dog Trainer, AABP- Professional Dog Behavior Consultant and she has earned diplomas in Animal Behavior Technology and Canine Behavior Science & Technology. Along with Niki’s business degrees from Oxford University she is also a certified Six Sigma Black Belt, a HCITB TS1, TS2 & TS3 certified people trainer and a certified Facilitator and Project Manager.

    As the founder and President of The Pet Professional Guild, DogNostics eLearning and The DogSmith, Niki has substantial leadership experience in the pet industry. She has also recently become the President of Doggone Safe, a non-profit educational organization. Niki has published numerous articles on dog training and dog behavior and her pet dog training businesses have been featured in many publications including The New York Times. Niki is also the author of People Training Skills for Pet Professionals – Your essential guide to engaging, educating and empowering your human clients

    • Wednesday, July 13, 2016
    • 2:00 PM (EDT)
    • Friday, July 13, 2018
    • 3:00 PM (EDT)
    • Recorded Webinar



    presented by Rick Ingram

    CEUs

    PPAB 1


    Join Rick Ingram for a one-hour webinar on the basics of getting started with QuickBooks for Windows. Rick will review setting up and getting started with this essential bookkeeping system.
    Keeping accurate books are essential for small businesses and impact not only your financial systems but also your branding and your service delivery because:
    • Clients need to receive accurate, understandable invoices.
    • Vendor bill's need to be accurately tracked and paid.
    • Financial processes are a statement of your organization's effectiveness and professionalism.
    • Your business decisions need to be made based on accurate financial information.
    No more shoe box accounting. By learning some simple skills, you will better understand your company's operations, save money in bookkeeping fees, facilitate a more expedited tax return process and increase your company’s effectiveness.

    Webinar Objectives

    • Why it is essential to use a bookkeeping software system
    • Which is best for you, online versus desktop
    • Setting up your company
    • Understanding the chart of accounts and how to set them up
    • Learn how to set up your services and items
    • Generate professional estimates and invoices
    • How to deposit money into your bank account from the Quick books dashboard

    About The Presenter

    Rick Ingram is a PPG Board Member and has been involved in running small businesses since 2006.
    • Wednesday, September 14, 2016
    • (EDT)
    • Friday, September 14, 2018
    • (EDT)
    • Recorded Webinar


    Presented by Brittany Alwerud

    CEUs 1 PPAB, 1 IAABC, 1 CCPDT


    For business owners who have team members that work in the field, (dog walkers, pet sitting, dog training, etc.) maintaining quality control over the team and quality of service that your business provides becomes tricky when your business is growing fast. My webinar will offer insight, experience, and techniques that allow these business owners to still maintain quality control when they aren't there.

    They will learn how to implement the necessary structures and processes that will serve to be a strong foundation for there business to grow on, and how to set up their team for success
    .


    Webinar Objectives

    • Taking the leap from a one-man-band to creating a team you can trust
    • Employees vs. Contractors
    • How to find quality hires
    • Welcoming your new staff member to the company
    • Putting systems and processes in place for quality control
    • Performance Reviews

    About The Presenter



    Brittany began her dog walking business while she was attending UCSD. Before she knew it, she was walking 30 dogs/day. The last thing she wanted to do was work on the schedule, create invoices, and get back to customer requests. She felt like she was stuck on a hamster wheel of the daily grind.

    Brittany was on a search for years trying to find the right software solution. It was exhausting to come up empty handed. So, Brittany decided to set out and create a software that was a simple-to-use mobile business platform, Handlr.


    • Thursday, September 22, 2016
    • 3:00 PM (EDT)
    • Saturday, September 22, 2018
    • 4:00 PM (EDT)
    • Recorded Webinar



    Presented by Veronica Boutelle

    CEUs: PPAB, 1 CCPDT, 1 IAABC, 1


    If you’ve already grown beyond a one-trainer band, or have reached the point where you just can’t do it all yourself anymore, you’ll want to take advantage of this web seminar. From finding and hiring the right people to training and reviews, Veronica Boutelle of dog*tec shares practical, hands-on tips for building a productive team culture for your business. She’ll discuss how to know when it’s time to hire, how to find the right people for the job, the hiring process itself, and whether you should bring on independent contractors or employees.

    Once you’ve got help, you want to get the most from your growing business. So Veronica looks at strategies for creating a positive staff culture (or fixing one that’s gotten off on the wrong foot), including staff training do’s and don’ts, reviews that actually work, and ways to reduce chaos-inducing turnover. Whether you’re ready for some help, or would like to get more from the help you already have, don’t miss this web seminar.


    Learning Objectives

    • Understand the process for finding and hiring strong employees
    • Understand the difference between independent contractors and employees, and the legal and tax implications of each
    • Understand the importance of, and techniques behind, effective staff training and review processes for building a strong, positive staff culture


    About The Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Tuesday, September 27, 2016
    • 1:00 PM (EDT)
    • Thursday, September 27, 2018
    • 2:00 PM (EDT)
    • Recorded Webinar


    Presented by Sam Mallikarjunan

    CEUs: PPAB 1, CCPDT 1, IAABC 1



    This webinar will cover everything you need to know in order to drive traffic, convert sales, and retain long-term customers through your digital marketing programs. We will cover the customer centric framework for sales and marketing ROI, optimizing the marketing funnel, and dive into specific tactics around traffic generation and conversion rate optimization, including SEO, Social Media, A/B testing, marketing automation, and much more.


    About The Presenter





    Sam Mallikarjunan researches corporate strategy at HubSpot and is the former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world's #1 Sales & Marketing platform. Sam teaches Advanced Digital Marketing at the Harvard Division of Continuing Education, and is the co-author of the book "How To Sell Better Than Amazon" (which, yes, is ironically available for purchase on Amazon).
    • Sunday, October 02, 2016
    • (EDT)
    • Wednesday, October 02, 2019
    • (EDT)
    • Recorded Webinar

    Virtual Summit Recorded Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Dr. Robert King

    CEUs: PPAB, 1 IAABC, (Pending) CCPDT, (Pending)


    This presentation will discuss the concepts of branding your small business and the implications of having a well-managed brand. Topics will include the basics of branding, how banding can benefit your business, ways to brand your business, and how to evaluate your branding efforts.

    Webinar Objectives

    • Understand the basics of branding
    • Understand how branding can benefit businesses
    • Learn how to brand your business
    • Gain a general knowledge of how to evaluate your branding efforts.


    About The Presenter



    Dr. Robert King holds a BBA in marketing, an MBA in marketing, an M.S. in finance and economics from West Texas A&M University, and a Ph.D. in marketing from the University of Mississippi. Dr. King teaches the principles of marketing and advertising to undergraduates as well as marketing strategy and social media to graduate students. He serves on several boards of directors as well as enjoying his own small business ventures and uses this knowledge to aid in the teaching of his class. Dr. King’s research includes a wide variety of topics, but most fall under the scope of marketing strategy, electronic word-of-mouth, the use of technology in business, and business ethics. His work has appeared in Journal of Interactive Marketing, AMS Review, Journal of Business Ethics, VOLUNTAS, Journal of Global Business Management, Journal of Business & Economic Research, and Empirical Economic Letters. Dr. King enjoys spending time with his wife and their two dogs. When not at work he enjoys reading and cooking.

    • Friday, October 07, 2016
    • (EDT)
    • Sunday, October 07, 2018
    • (EDT)
    • Recorded Webinar


    Free Member Webinar

    Presented by Veronica Boutelle

    CEUs: PPAB 1.5, CCPDT 1.5, IAABC 1.5


    “Our job is to teach people to train their dogs.” It sounds so logical. After all, it’s the clients who live with the dogs, and they need to know what to do when the trainer leaves. But the logic of this notion ignores critical realities: Most dog owners don’t want to become amateur trainers—they want to hire someone to fix a problem for them. And most dog owners don’t have the mechanical skills, the time, or the drive to follow through with the process of learning and applying dog training exercises to achieve their goals. (Is it really reasonable to expect we can teach clients to train their dogs and solve behavior problems in a handful of one-hour sessions?) Given these limitations, the logic of teaching owners to train their own dogs crumbles.

    The coaching approach lies at the heart of the many frustrations and limitations trainers face—unfinished cases, poor compliance and income, and twinges of doubt that all contribute to feelings of burnout and lack of efficacy. In this web seminar Veronica Boutelle of dog*tec explores the limitations of coaching and presents win-win-win R+ alternatives for trainers, dog owners, and the dogs themselves.


    Learning Objectives

    • Understanding why the coaching model falls short of trainer and client goals
    • Understand how to implement alternative ways of offering R+ training services with regards to packaging, pricing, and policies
    • Understand how to work with clients via alternate service models to more quickly impact the bond between owner and dog

    About the Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Tuesday, October 25, 2016
    • (EDT)
    • Thursday, October 25, 2018
    • (EDT)
    • Recorded Webinar

    Virtual Summit Recorded Webinar

    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Kimberly Burgan

    CEUs: PPAB, 1 IAABC, (Pending) CCPDT, (Pending)


     If the thought of marketing gives you the heebie-jeebies, if your marketing efforts have not yielded the results you were hoping for, or if you just do not know where to begin, this session with dog*tec business consultant Kimberly Burgan is just the ticket. Dedicated to the success of positive-based dog care businesses, dog*tec is widely known for making marketing accessible to the non-business minded. In this presentation Burgan will break down marketing basics and provide easy, even fun marketing project ideas to get your business moving. Leave old, tired marketing like business cards, brochures, and ads behind. Forget uncomfortable sales tactics like cold calls and visits to vets and pet stores. Kimberly will show you creative, alternative approaches to help you stand out in your community, build powerful referral relationships, and keep your phone ringing and your email inbox full. 

    Webinar Objectives

    • Understand the basic tenets of effective marketing, including what makes a powerful marketing message and how to avoid common marketing message mistakes, what makes for effective marketing projects, and what makes for effective marketing materials.
    • Understand why traditional forms of marketing like advertisements, business cards, and brochures fail to create strong results in the dog care industry.
    • Learn new, creative, alternative approaches to marketing your business that do not require a large marketing budget or pushy or talented salesmanship.
    • Learn the basic tenets of and theory behind a community-based content approach to marketing, and be exposed to multiple examples of successful community/ content marketing projects to choose from for your own business.
    • Understand the importance of a professional approach to the creation of their marketing materials and branding, particularly for those whose goal is to make a full-time living as a dog care professional. 


    About the Presenter


    dog*tec Dog Walking Academy (DWA) director and business consultant Kimberly Burgan has dedicated her career to the success of positive reinforcement-based dog care professionals. As DWA director Burgan oversees and supports a talented team of instructors worldwide who provide cutting-edge education and certification for professional dog walkers. She also teaches the DWA workshop in her hometown of Austin, Texas. Additionally, she provides support to dog walkers, pet sitters, and dog day care and boarding facility operators as a dog*tec business consultant, helping positive reinforcement dog lovers start, run, and grow their dream.

    • Saturday, October 29, 2016
    • (EDT)
    • Monday, October 29, 2018
    • (EDT)
    • Recorded Webinar


    Free Member Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Putting Your Virtual Summit Experience to Action

    Presented by Niki Tudge

    CEUs PPAB, 1 IAABC, (Pending) CCPDT, (Pending)


    How often do you attend a workshop or event where you make a considerable investment in your personal and professional development? This webinar will show you how you can ensure you get a return on your investment by simply "eating the frog" on your return. This webinar covers topics from how you can best learn and how getting hands on as soon as you get home is the best way to close your learning cycle, to how to overcome procrastination and stay motivated while you implement key ideas you have learned about from structured to-do lists and goals.


    Webinar Objectives

    • Understand what learning is.
    • Identify key ideas you have learned.
    • Plan to put your learning into effect.
    • Take action – set goals.
    • Get it done! 

    About the Presenter


     

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 


    • Tuesday, November 01, 2016
    • (EDT)
    • Friday, November 01, 2019
    • (EDT)
    • Recorded Webinar

    Virtual Summit Recorded Webinar

    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Tristan Flynn

    CEUs PPAB, 1 IAABC, (Pending) CCPDT, (Pending)


    This presentation will outline the best practices for running a large dog day care facility with a strong focus on both playgroup safety and maximizing profit potential. It will cover how to ask the right questions when assessing new dogs, how to conduct new dog assessments, managing large play groups safely, what your staff need to know and how to set up your facility for success. It will also cover the financial aspect of the business from what should you charge, how to offer discounts and how to ensure your business is successful and profitable.


    Webinar Objectives

    • How to assess a new dog for day care.
    • How to manage a large playgroup of dogs.
    • How your playgroups and facility should be set up.
    • How to price your business properly for maximum profits.


    About the Presenter


    Tristan Flynn is a certified dog trainer (CPDT-KA) and a certified dog behavior consultant through the International Association of Animal Behavior Consultants. He hosts a weekly radio show K9 Connection on the Rogers Radio network in Nova Scotia, Canada and appears on Global Television each month hosting Dog Talk. Flynn is the owner of Jollytails, the largest dog day care, training, retail and grooming facility in Nova Scotia with two locations in central Halifax and oversees the assessment and behavior of the nearly 130 dogs per day that attend the facility. Flynn has previously presented webinars for the Pet Professional Guild on teaching reactive dog classes and day care operations, and also presented at the 2015 Association of Professional Dog Trainers Conference. He hosts several presentations a year for pet owners and veterinary students on behavior modification in Atlantic Canada.

    • Friday, November 04, 2016
    • (EDT)
    • Sunday, November 04, 2018
    • (EDT)
    • Recorded Webinar



    Presented by Alexandra Santos

    CEUs: PPAB 1, CCPDT (pending), IAABC (pending)


    As professional dog trainers we are always aiming for a high level of expertise. Our working days consist of keeping up to date with the latest and most dog-friendly training equipment and learning how to run a successful business. Often in the midst of being busy we forget the most important part of the equation - our client!

    Unless we do the hand on dog training ourselves then we are training dogs via their owners, our client. Clients aren't dog trainers and they don't have the ambition to become dog trainers, and yet have the responsibility to train their dogs in between classes! So, shouldn't we also focus on setting them up for success?

    Learning Objectives

    • Understand motivation and how clients can lose it 

    • Become aware of difficulties clients experience during and in between classes (poor coordination, being unclear with cues, feeling overwhelmed, lacking support, etc.)

    • Acquire some skills for setting clients up for success - how to empower the client; how to help them overcome coordination issues; how to ensure they retain the information given during class; and more.


    About The Presenter



    Alexandra Santos is a professional canine behavior consultant and trainer, with formal education through The Animal Care College in the U.K. where she graduated with honors for the Diploma of Advanced Canine Psychology, and through The Companion Animal Sciences Institute where she graduated with distinction for the Diploma of Advanced Dog Training.

    She is the author of the books “Puppy Problems” and “Puppy and Dog Care” and has also authored and co-authored several articles for the Journal of Applied Companion Animal Behavior and for the International Institute for Applied Companion Animal Behavior. Alexandra lives and works in Lisbon, Portugal, has been a lecturer at several seminars on positive reinforcement-based training, regularly presents webinars for the Pet Professional Guild, is a professor at Universidade Lusófona de Humanidades e Tecnologias and provides individual coaching for dogs and their people.

    • Monday, November 21, 2016
    • (EST)
    • Thursday, November 21, 2019
    • (EST)
    • Recorded Webinar

    Virtual Summit Recorded Webinar
    (One of 25 webinars that were featured in PPG's August Virtual Pet Care Summit)

    Presented by Claire Staines

    CEUs: PPAB 1, IAABC (Pending) ,CCPDT (Pending)


    This presentation will cover all aspects of dog walking. Is dog walking for you? It appears to be an easy way to earn a living but there is more to it than meets the eye. Not only do you require good business skills but your customer service has to be personable as well as professional. The presentation will include topics such as setting up, transporting and walking groups or individual dogs in a safe, fun yet stimulating manner while ensuring you follow the Pet Professional Guild’s code of ethics to help set a standard in a growing industry.


    Webinar Objectives

    • Give a better insight into how walks should be structured to ensure a stimulating and fun experience.  Helping minimize risk factors for the safety of the dogs, dog walker and the general public.
    • When to say no, not to the dog but rather assessing whether the dog will benefit from group walking or is perhaps more suitable for solo walks.
    • Keeping a good client base.
    • Maintaining professionalism. 
    • Flying the Pet Professional Guild banner is not just about training.

    About the Presenter


    Claire Staines PCT-A is a Pet Professional Guild steering committee member representing the British Isles as well as a professional dog trainer. She has been active in the industry for 12 years and also runs a successful dog walking and training business that caters for all individual dogs’ needs and the clients’ peace of mind and enjoyment. Staines is based in West Lothian, Scotland with her family and three Rhodesian ridgebacks.

    • Thursday, December 01, 2016
    • (EST)
    • Saturday, December 01, 2018
    • (EST)
    • Recorded Webinar

    Presented by Yvette Van Veen

    CEUs: PPAB 1, CCPDT 1, IAABC 1


    Clearly technology can make our lives easier. It can also help us to train better - to reflect on our training mechanics to achieve better results. The effective use of technology can also help us to reflect on our training sessions and assist us in spotting harmful patterns that can slow down our progress.

    Technology can also help clients to reflect on their training habits and to set goals in terms of their training sessions. It allows them to create clear and measured goals. The biggest asset of the cell phone in one's pocket is that it offers an unbiased and numerical reflection of what did actually happen and not what we thought we did. Best of all, it's free.

    Learning Objectives

    • Learn how to use technology to improve your overall training effectiveness.
    • Understanding how your core mechanics of training can be improved by allowing technology to monitor and take over the record keeping role.
    • See the importance of using technology so your clients can see and better reflect on their growth as their dog's teachers.


    About The Presenter


    Yvette Van Veen is Canada's first certified PCT-A though the Pet Professional Guild. She has been working with dogs for over 20 years, 15 of them as owner of Awesome Dogs in London, Ontario. Her passion is working with companion animals in pet homes, helping dogs to better fit in with life with people - and helping people to achieve a more peaceful and fun life with their pets. She shares her home with Kipper the ex-crotch ripper, Karma the BC, and Icarus - the cat that comes to dog class.

    • Thursday, December 01, 2016
    • (EST)
    • Saturday, December 01, 2018
    • (EST)
    • Recorded Webinar


    Presented by Veronica Boutelle

    CEUs: PPAB 1.5, CCPDT 1.5, IAABC 1.5


    Training nights and weekends while working your “real job” Monday through Friday? A large percentage of highly skilled trainers continue to work part- or full-time jobs while training nights and weekends, contributing to trainer burnout and limiting the number of dogs’ and owners’ lives they can impact. It’s a pervasive belief in the our industry that trainers “can’t make real money” training full time. Fortunately this is simply not true; it really is possible to make a living doing what you love.

    In this web seminar Veronica Boutelle of dog*tec will show you how to make your part-time or hobby business your full-time career. Learn how to assess the feasibility of going full time, grow your business into a reliable source of income, and create and implement a personalized transition plan for your move to full-time professional dog trainer.


    Learning Objectives

    • Learn how to assess the feasibility of their business fully supporting them, and ways to organize their services to increase revenue potential
    • Learn how to create and implement a transition plan to move from part to full time dog training
    • Learn basic marketing principles to support their transition and the continued growth of their business


    About The Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Tuesday, December 13, 2016
    • (EST)
    • Thursday, December 13, 2018
    • (EST)
    • Recorded Webinar


    Free Member Webinar

    Presented by Melissa Hagood and Marie Macher

    CEUs: PPAB 1, IAABC 1


    When you are away from your pets, don’t you love to get a picture or video that illustrates to you how they are faring and allows you to see their furry (or finned or feathered!) faces you miss so much!? Guess what, your clients do too. Personalize your service offerings by taking and sending great quality pictures of your client’s pets. This presentation will provide tips on capturing fun and informative photos, using a cell phone, which can be text or emailed to pet parents when their pets are in your care at their home, your home, or in a daycare setting.

    We will discuss basic photography tips on lighting, framing, perspective, catching action, etc. as well as creative aspects like telling a story with your photos and apps to help make photos fun. We will also discuss making the photography process fun, force free, and low stress for the pets and how to capture their personality in the photos for their parents.

    Learning Objectives

    • Learn basic photography technical tips for photographing pets with your phone
    • Understand how to keep the photo sessions force free, low stress, and fun for the pets!
    • Hear about apps and other fun tools for capturing pet photographs with your phone
    • Discuss creative story-telling with and practical uses for pet photographs

    About the Presenters



    Melissa Hagood is accredited as a Professional Canine Trainer through the Pet Professional Accreditation Board. She is a Pet Professional Guild (PPG) member and Pet First Aid Certified through PPG. She is an independent contractor of Courteous Canine, Inc. DogSmith of Tampa in Florida, where she specializes in private behavior consultations, instructs the group classes My Dog Has Issues (MDI) for reactive dogs and Fun Lure Coursing, and provides in home pet care services. She is an AKC S.T.A.R. Puppy and Canine Good Citizen Evaluator and she and her dog Charley are a registered team with Pet Partners Therapy Animal Program. Melissa parents Charley and Delilah, who are both adopted mixed breed dogs that just LOVE posing for all the photos Melissa takes of them constantly with her phone!



    Marie Macher received her BSN in Nursing and BA in Sociology from Purdue University in 2011. She is a Pet Professional Guild (PPG) member and Pet First Aid Certified through PPG. She has her Advanced Pet Care Technician Certificate and Fun Scent Games Level 1 Instructor Certification from DogNostics Career College. She works at Courteous Canine, Inc. DogSmith of Tampa in Florida as a Canine Camp Counselor and Instructor of AKC S.T.A.R. Puppy classes and Basic Manners classes. Marie loves to watch the day care dogs and boarding dogs play. She has a special interest in Barn Hunt, Dog Dock Jumping and Trick training! She parents Henry and Harper, Shih-Tzu/Poodle mixes, who love to participated in agility, fun scent games, and trick training!

    • Wednesday, January 18, 2017
    • 2:00 PM (EST)
    • Friday, January 18, 2019
    • 3:30 PM (EST)
    • Recorded Webinar


    Presented by Yolanda Harper LCSW

    CEUs: PPAB 1.5, CCPDT (Pending), IAABC (Pending)


    You used to LOVE going to work, but now, there’s a knot at the pit of your stomach as you go to bed and dread what’s to come the next day. You don’t sleep well because your night is consumed with thoughts about what might go wrong, and your irritable with your family. During your workday, the hours drag by, and you can feel the energy draining from your body. You can’t image doing this job another month, much less for years to come, and you daydream about your next vacation.

    What happened to your passion and drive? The good news is that it’s still there! This webinar is full of science, research, and – best of all – practical tips on how to get your groove back. The world needs for you to show up, do the work that you do, and help others in the way that only you can. Start now by taking some time to take care of yourself!

    Learning Objectives

    • Identify the roles of helping professionals and the definitions of burnout, stress, and compassion fatigue.
    • Identify Core Values, people and behaviors in support of these Core Values, and how these Core Values show up in Helping Professions.
    • Identify the difference between Numbing and Comforting Self Care.
    • Understand how burn out and self-care affect the brain and nervous system and have a plan for behaviors that are supportive of a healthy brain.
    • Identify personal and professional boundaries towards others and self.
    • Learn the research regarding self-compassion and the steps towards cultivating a self compassion practice.


    About The Presenter


    Yolanda Harper is a Licensed Clinical Social Worker in private practice in the Tampa Bay, Florida area. She specializes in guiding others to Hope, Growth, and Healing as a Master Accelerated Resolution Therapist, a Daring Way™ facilitator, and as a neurofeedback provider. Yolanda is passionate about having community conversations about authenticity, wholeheartedness, boundaries, self-care, and the things that keep us from us showing up, being seen, and living brave in our lives.

    Toby is a Goldendoodle and is Yolanda's co-therapist. He loves long walks, squeaky toys, playing with turtles on the office grounds, and cuddling with clients. Find out more about Yolanda and Toby at www.harpertherapy.com, or on social media at www.facebook.com/yolandaharperLCSW

    • Thursday, March 30, 2017
    • 1:00 PM (EDT)
    • Saturday, March 30, 2019
    • 2:00 PM (EDT)
    • Recorded Webinar

    Free Member Webinar

    presented by Niki Tudge

    CEUs: PPAB 1, CCPDT 1, IAABC 1 


    It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic.  Contracts, however,  are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are  not, companies face financial loss, relationship harm, and damaged reputations.

    With this “Contract Management” webinar you will discover the specifics of how contract management works and how to effectively understand and use business contract for your benefit.


    Learning Objectives


    • Identify contract elements
    • Understand ethical contract management
    • Negotiate contracts
    • Create basic amendments


    About the Presenter

    Niki Tudge – AABP – PDT. AABP-PDBC. PCBC-A. DIP -ABT & DIP-CBST

    Niki is the President and Founder of DogNostics eLearning, The DogSmith®, The Pet Professional Guild and Doggone Safe.  Niki is a passionate educator and in her prior life held many roles where she was responsible for the education and growth of hundreds of senior management professionals across many disciplines. Niki is a certified people trainer, holding credentials from the International Training Board at three levels. Niki is also a certified facilitator through the Acuity Institute and holds numerous other qualifications in pet training and behavior. Niki has a business degree and an MBA through Oxford Brooks University in England 




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